Regional Administration Support Officer

Joblink Plus; Dubbo; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Additional 2% superannuation

Health & Wellbeing Day (monthly)

Paid birthday leave

Salary packaging (NFP benefits)

Purpose-driven organisation supporting

Job summary

Joblink Plus is a not‑for‑profit organisation delivering employment, training and support services across 80+ communities in regional NSW. The Regional Administration Support Officer based in Dubbo provides essential admin support across Far West Orana NSW sites and acts as a central point for Leaders, Consultants and participants.

Primary duties include handling phones, data entry, records management, filing, and compliance.

Qualifications

• Has demonstrated experience in an administration or support role.
• Is highly organised, reliable, and able to manage competing priorities.
• Demonstrates strong attention to detail and accuracy.
• Communicates clearly, professionally, and respectfully.
• Is confident using Microsoft Office and business systems.
• Can work independently while contributing positively to a team environment.
• Has experience supporting multiple stakeholders or sites (desirable).

Responsibilities

• Answering phones, managing enquiries, and welcoming participants and visitors.
• Accurate data entry and maintenance of participant and business records.
• Managing filing systems, scanning, and document control.
• Supporting compliance requirements and internal processes.
• Using Microsoft Office and internal systems to coordinate workflows.

Skills

Administration experience

Organised

Attention to detail

Communication skills

Microsoft Office

Independent worker

Stakeholder support

Tools

Microsoft Office Suite

Job description

Joblink Plus is a not‑for‑profit organisation committed to supporting people and communities through employment, training, and workforce solutions. We are seeking an experienced Regional Administration Support Officer to provide high‑quality administrative support across Joblink Plus Far West Orana NSW sites. This position is based in our Dubbo office and supports multiple regional locations.

About the Role

As the Regional Administration Support Officer, you will play a key role in ensuring the smooth operation of our regional sites by delivering efficient, accurate, and proactive administrative support. You will work closely with Leaders, Consultants and our participants acting as a central point of support.

Key responsibilities include:

• Answering phones, managing enquiries, and welcoming participants and visitors
• Accurate data entry and maintenance of participant and business records
• Managing filing systems, scanning, and document control
• Supporting compliance requirements and internal processes
• Using Microsoft Office and internal systems to coordinate workflows

About You

We are looking for someone who:

• Has demonstrated experience in an administration or support role
• Is highly organised, reliable, and able to manage competing priorities
• Demonstrates strong attention to detail and accuracy
• Communicates clearly, professionally, and respectfully
• Is confident using Microsoft Office and business systems
• Can work independently while contributing positively to a team environment
• Has experience supporting multiple stakeholders or sites (desirable)

What We Offer

• Additional 2% superannuation
• Monthly paid Health & Wellbeing Day
• Paid birthday leave
• Salary packaging (NFP benefits)
• A chance to work with a purpose-driven organisation that supports the local community

About Joblink Plus

Joblink Plus is a for‑purpose, not‑for‑profit organisation delivering employment, training, and support services across 80+ communities in regional NSW. We are proud to work within frameworks of Trauma‑Informed Practice, Ethical Values, and Reconciliation.

Joblink Plus values diversity and strongly encourages applications from First Nations people, people with lived experience, people with disabilities, and people from culturally and linguistically diversebackgrounds.