Administration Officer

Iaawg; Dubbo; On-site; AUD 74,000 - 90,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Confidential counselling

Volunteering opportunities

Additional annual leave

Leave for special occasions

Job summary

Mission Australia is seeking an Administration Officer in Dubbo on a full-time contract until December 2027. You will provide essential administrative and operational support to multiple regional service teams, manage reception, coordinate meetings, process expenses and maintain robust records.

The role requires strong organisational and communication skills, confidentiality, and proficiency with MS Office.

Qualifications

• Experience in an administration or business support role.
• Experience preparing meeting packs, agendas, minutes and reports.
• Strong organisational skills and ability to prioritise tasks.
• Excellent written and verbal communication and confidentiality.
• Sound knowledge of administrative systems and office procedures.
• Proficiency in Word, Excel and PowerPoint.
• Current NSW Drivers Licence.
• Background checks and clearances required.

Responsibilities

• Provide administrative and operational support to service teams across the Murrumbidgee, Central and Western regions, ensuring efficient communication, coordination and service delivery.
• Manage reception and front-of-house enquiries, visitors and phone calls.
• Respond to enquiries and complaints professionally and confidentially.
• Coordinate meetings, including invitations, room bookings, catering and minute-taking.
• Prepare correspondence, reports and administrative documentation.
• Process financial transactions, petty cash and corporate card expenses in line with policy.
• Organise travel and accommodation arrangements as required.
• Maintain administration systems including diaries, records, filing and archiving.
• Monitor office supplies and maintain inventory of office assets.
• Build positive relationships with internal and external stakeholders to support service delivery.

Skills

Administrative support

Organisational skills

Communication skills

Confidentiality

Education

Relevant qualifications in Administration or Business

Tools

Microsoft Word

Excel

PowerPoint

Job description

Full-Time Contract | Until December 2027 Salary: $81903 + Super + Not for Profit Salary Packaging Location: Dubbo NSW 2830

Make a meaningful difference to the lives of Australians in need! Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Every day, behind life-changing services are people who keep everything running smoothly. As our Administration Officer based in Dubbo, you'll play a vital role supporting teams that work alongside Australians facing challenges, while providing essential administrative and operational support across our Murrumbidgee, Central and Western service teams. Helping to connect people, programs and operations, you'll ensure our services run efficiently and our frontline teams can focus on delivering positive outcomes for individuals, families and communities. This fixed-term parental leave cover opportunity through to December 2027 is ideal for an organised and proactive administrator who enjoys building relationships, coordinating competing priorities and delivering high-quality support in a purpose-driven environment.

Your key responsibilities will be to:

• Provide administrative and operational support to service teams across the Murrumbidgee, Central and Western regions, ensuring efficient communication, coordination and service delivery.
• Manage reception and front-of-house enquiries, visitors and phone calls.
• Respond to enquiries and complaints professionally and confidentially.
• Coordinate meetings, including invitations, room bookings, catering and minute-taking.
• Prepare correspondence, reports and administrative documentation.
• Process financial transactions, petty cash and corporate card expenses in line with policy.
• Organise travel and accommodation arrangements as required.
• Maintain administration systems including diaries, records, filing and archiving.
• Monitor office supplies and maintain inventory of office assets.
• Build positive relationships with internal and external stakeholders to support service delivery.

Requirements for Success

• Previous experience in an administration or business support role.
• Experience preparing meeting packs, agendas, minutes and reports.
• Strong organisational skills with the ability to prioritise competing tasks.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and professionalism.
• Sound knowledge of administrative systems and office procedures.
• Proficiency in Microsoft Office applications including Word, Excel and PowerPoint.
• Ability to work collaboratively within a team and build effective stakeholder relationships.
• Relevant qualifications in Administration, Business or a related discipline are desirable.
• Current NSW Drivers Licence.
• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day &Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail].

Find out more about a career with Mission Australia.

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves.

Learn more about Mission Australia and our purpose.