Reddy Express Terrigal - Assistant Manager

Reddy Express; Central Coast; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

OTR Group's Reddy Express is seeking an Assistant Manager to help oversee daily store operations. You will focus on delivering outstanding customer service, supporting team development, and ensuring smooth rostering and stock handling.

You will also implement health and safety policies and report on store performance, working to drive improvements and maintain high store standards. Experience in retail or hospitality and strong communication are essential.

Qualifications

• Leadership experience in a retail/hospitality capacity
• Passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Responsibilities

• Day-to-day store operations
• Customer service
• Team training and development
• Rostering
• Stock management
• Reporting
• Adherence to health and safety policies and procedures

Skills

Leadership

Customer service

Team training

Staff rostering

Stock management

Health & safety

Communication

Adaptability

Attention to detail

Job description

Reddy Express – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.