Reddy Express Margaret River - Customer Service Representative

Reddy Express; Margaret River; Hybrid; AUD 34,000 - 44,000; Full time

Job summary

Reddy Express in Margaret River is seeking a Customer Service Representative to deliver great guest experiences in a fast-paced retail environment. You will help keep the store clean, well stocked, and welcoming while handling inquiries and transactions.

The role suits someone who can multitask, work independently or with a team, and adapt to flexible hours including evenings and weekends. Training will cover our wide range of products and promotions.

Qualifications

• Provide outstanding customer service.
• Able to work independently or in a team.
• Comfortable standing long periods and occasional lifting.
• Available for flexible hours including late nights, early mornings and weekends.
• Willing to learn about and promote a wide range of products and specials.

Responsibilities

• Deliver great customer experiences and ensure the store is clean, stocked and welcoming for guests.

Skills

Customer service excellence

Team player / works well solo

Standing for long periods / lifting

Flexible hours including nights and/or

Willing to learn and promote products

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.