Reddy Express Broome - Customer Service Representative

OTR; Shire Of Broome; On-site; AUD 32,000 - 37,000; Full time

Job summary

Reddy Express, a division of OTR Group, is seeking a Customer Service Representative to deliver exceptional customer experiences in a fast-paced retail environment. You will help keep the store clean, stocked, and welcoming for guests while efficiently managing multiple tasks and learning about our wide range of products and promotions.

Successful candidates will be comfortable working solo or as part of a team, be able to stand for long periods, and have the flexibility to work late nights,

Qualifications

• Demonstrated commitment to delivering outstanding customer service.
• Ability to work both independently and as part of a team.
• Willingness to learn and promote products and specials.
• Flexibility to work late nights, early mornings and weekends.
• Ability to stand for long periods and perform moderate lifting.

Responsibilities

• Provide excellent customer experiences and ensure a welcoming store environment.
• Maintain clean, stocked shelves and assist Guests efficiently.
• Multitask effectively in a fast-paced retail setting and manage time.
• Support product promotions and learn about available items.

Skills

Outstanding customer service

Teamwork

Multi-tasking

Flexible hours

Product knowledge

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.