Reddy Express Camden - Customer Service Representative

Reddy Express; New South Wales; Hybrid; AUD 50,000 - 60,000; Full time

Job summary

OTR Group is hiring a Customer Service Representative for our Reddy Express locations in New South Wales. You will focus on delivering great customer experiences and ensuring the store is clean, stocked and welcoming for guests in a fast-paced environment.

Ideal candidates are customer-focused, able to multitask, and comfortable working alone or with a team. Availability for flexible hours, including late nights and weekends, is required, with opportunities to learn and promote a wide range of

Qualifications

• Experience in hospitality or retail customer service.
• Strong communication and listening skills.
• Willingness to work flexible hours including weekends.
• Australian working rights and police clearance required.

Responsibilities

• Provide outstanding customer experiences that encourage repeat visits.
• Keep the store clean, stocked and welcoming for guests.
• Accurately handle transactions and operate the point-of-sale system.
• Work independently or in a team to meet store targets.
• Promote products, deals and specials to customers.

Skills

Customer service

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.