Reddy Express Esperance - Customer Service Representative

Reddy Express; Shire Of Esperance; On-site; AUD 45,000 - 60,000; Full time

Job summary

Reddy Express is seeking a Customer Service Representative to deliver exceptional service to guests and maintain a welcoming store environment. You will work in a fast-paced setting, balancing customer needs with store presentation and product knowledge.

The role requires flexibility to cover various shifts, including early mornings, late nights, and weekends, with opportunities to learn about our range of products and promotions.

Qualifications

• Customer service focus to deliver great guest experiences.
• Ability to work independently and in a team.
• Willingness to work flexible hours including late nights, early mornings and weekends.

Responsibilities

• Provide outstanding customer service and assist guests.
• Keep the store clean, stocked and welcoming.
• Multi-task in a fast-paced environment while managing time effectively.

Skills

Customer service

Teamwork

Multitasking

Time management

Flexible hours

Guest engagement

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.