Reddy Express Victoria Park - Customer Service Representative

Reddy Express; Western Australia; On-site; AUD 42,000 - 60,000; Full time

Job summary

Reddy Express in Australia is seeking a Customer Service Representative to deliver excellent guest experiences and maintain a tidy, welcoming store environment. You will be on your feet for extended periods and may handle moderate lifting while ensuring shelves are stocked and products promoted.

This role requires a friendly, energetic individual who can work both alone and within a team, with flexibility for late shifts, early mornings and weekend availability.

Qualifications

• Customer service focus is essential.
• Able to work both independently and as part of a team.
• Able to stand for long periods and perform moderate lifting if required.
• Willingness to learn and promote products and specials.
• Availability for flexible hours including weekends and late nights.

Responsibilities

• Provide outstanding customer service to guests.
• Keep the store clean, stocked and welcoming at all times.
• Multitask effectively during busy periods and manage time efficiently.
• Adapt to a fast-paced retail environment and assist with product promotions.

Skills

Customer service

Team & independent work

Multitasking

Time management

Flexibility (hours)

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.