Reddy Express Jolimont - Assistant Manager

OTR; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express – Assistant Manager is seeking a hands-on leader to support daily store operations in Australia. You will drive customer service, supervise staff, and contribute to rostering, stock control, and reporting, while upholding health and safety standards.

The role requires strong communication, training skills, and teamwork. Australian working rights and police clearance are required as pre-employment checks.

Qualifications

• Leadership experience in retail/hospitality.
• Strong customer service focus.
• Professional communication skills.
• Experience in training others.
• Ability to adapt to change.
• Strong attention to detail.
• Team-oriented mindset.

Responsibilities

• Assist with day-to-day store operations.
• Deliver customer service excellence and respond to inquiries.
• Train and develop team members.
• Create and manage staff rosters.
• Oversee stock management and reporting.
• Ensure adherence to health and safety policies.

Skills

Leadership

Customer service

Communication

Training

Roster planning

Stock management

Attention to detail

Teamwork

Job description

Reddy Express – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.