Recovery Support Worker - Ipswich

Richmond Fellowship Queensland; Ipswich City; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive remuneration

Salary packaging benefits

Employee Assistance Program (EAP)

Career progression

Supportive team

Job summary

Richmond Fellowship Queensland in Ipswich is seeking a Recovery Support Worker to join our Housing Support Program on a permanent full-time basis. You will assist people experiencing housing insecurity and mental health challenges to find and maintain stable housing and build everyday living skills.

You will work with clients to set personal recovery goals, develop practical skills, and connect them with community resources, housing providers and health services.

Qualifications

• Must have qualification in a human services related field.
• Demonstrated experience supporting people with mental health challenges.
• Experience in housing or homelessness support is highly regarded.
• Strong communication and relationship-building skills.
• Compassionate, respectful approach with professional boundaries.

Responsibilities

• Support individuals to explore housing options and secure stable accommodation.
• Help clients build everyday living skills and independent living.
• Identify personal recovery goals and support progress toward them.
• Build trusting, supportive relationships to encourage confidence and independence.
• Connect individuals with mental health services, welfare support, peer networks and community resources.
• Collaborate with housing providers, mental health services and community organisations.

Skills

Communication skills

Relationship-building

Compassionate approach

Integrity

Driver's licence

Education

Human services qualification

Job description

RECOVERY SUPPORT WORKER

PERMANENT FULL TIME
IPSWICH

Your Next Role!

A place to call home. A sense of belonging. A chance to build a brighter future. For someone experiencing housing insecurity and mental health challenges, finding a safe and stable place to live can be life changing. But finding a home is only part of the journey. It's having the confidence, skills and support to make it their own.

At Richmond Fellowship Queensland (RFQ), we believe everyone deserves the opportunity to feel safe, connected and hopeful about their future. We're looking for a passionate and compassionate Recovery Support Worker to join our Housing Support Program in Ipswich on a permanent full-time basis.

In this role, you'll walk alongside people experiencing housing insecurity and mental health challenges, helping them find and maintain stable housing, build everyday living skills and strengthen their connections within the community.

From helping someone navigate the challenges of securing a home to celebrating the small milestones that build independence, you'll play a meaningful role in helping people create lasting stability and move forward in their recovery.

No two days will look the same, but your work could include:

• Supporting individuals to explore housing options, secure stable accommodation and maintain sustainable tenancies.
• Helping people build practical everyday living skills, from managing a household to overcoming challenges that come with independent living.
• Working alongside individuals to identify personal recovery goals and take meaningful steps towards achieving them.
• Building trusting, supportive relationships that encourage confidence, choice and independence.
• Connecting individuals with mental health services, welfare support, peer networks and community resources to strengthen their long-term wellbeing.
• Collaborating with housing providers, mental health services and community organisations to achieve positive, lasting outcomes.

If you believe everyone deserves the opportunity to build a life they feel proud of, this could be the role for you.

You will need:

• A qualification in a human services related field, with at least one year of relevant experience, or substantial relevant experience supported by other qualifications.
• Demonstrated experience supporting people experiencing mental health challenges, with an understanding of person-centred recovery practices.
• Experience in housing or homelessness support will be highly regarded.
• Strong communication and relationship-building skills, with the ability to work collaboratively with clients, colleagues and community partners.
• A compassionate, respectful approach, with sound professional boundaries and a strong sense of integrity.
• A valid driver's licence and access to a registered, roadworthy and insured vehicle (minimum third-party property insurance).

Why RFQ?

At Richmond Fellowship Queensland, we know that meaningful change starts with people. That's why we're committed to creating a workplace where you feel valued, supported and empowered to make a difference. When you join RFQ, you're not just starting a new role, you're becoming part of a team that genuinely cares about the people we support and each other.

Here’s what you can look forward to:

• Competitive remuneration: $80,000 to $85,000 per annum, depending on experience, aligned with SCHADS Level 3.
• More money in your pocket: Take advantage of salary packaging up to $15,900 for everyday living expenses, plus an additional $2,650 in entertainment benefits, with access to novated leasing. Explore your potential savings HERE!
• Support when you need it: Access our free and confidential Employee Assistance Program (EAP), available to you and your family.
• Room to grow: Explore opportunities for ongoing learning, professional development and career progression.
• A team that has your back: Be part of a welcoming, collaborative workplace where your wellbeing matters, your contribution is valued and your work has purpose.

Please note that RFQ is an organisation that embraces diversity.

The position will be subject to the satisfactory completion of a standard National Police Check (Criminal History Check).