Recoveries Specialist

Procare Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus incentive scheme

Central Sydney CBD location

Job summary

Procare Group in Sydney’s CBD is seeking a Recoveries Specialist to contribute to our growing, client-focused team. This full-time role focuses on end-to-end recoveries for a portfolio of claims, with referenceable experience in loss adjusting, property, or motor recoveries preferred.

You will collaborate with internal and external stakeholders, drive timely fund recoveries, and ensure accurate record-keeping within our systems. A supportive, growth-oriented workplace awaits.

Qualifications

• 1–2 years of experience in a similar role (preferred).
• Background in commercial property and liability claims management (preferred).
• Experience in motor vehicle claims (desirable but not essential).
• Strong customer service skills and ability to engage effectively with stakeholders.
• Excellent organisational and time management skills.
• Outstanding negotiation skills and written/verbal communication abilities.

Responsibilities

• Managing the end-to-end recoveries process within a portfolio of claims.
• Effectively and efficiently communicating with internal and external stakeholders.
• Negotiating the recovery of claims to maximise recovery potential.
• Driving timely recovery of funds while maintaining a client-focused approach.
• Accurately recording and managing work through relevant systems and processes.
• Providing ad-hoc administrative and team support as required.

Skills

Communication

Negotiation

Time management

Customer service

Stakeholder engagement

Job description

• Join a leading national provider of insurance risk and solutions services!
• Supportive and collaborative team and management!
• Attractive bonus incentive scheme on offer!

From a family-started company to an ever-growing leading national business, we're committed to being the most respected national insurance risk and solutions services provider in Australia.

Are you a motivated professional with a passion for recoveries and claims management? Due to continued growth, Procare Group is seeking an enthusiastic Recoveries Specialist to join our collaborative, supportive, and hardworking team in Sydney’s CBD.

This full-time role is perfect for someone with experience in loss adjusting, property, or motor claims recoveries, who thrives in a fast-paced environment and is ready to make an impact.

Why Join Procare?

At Procare Group, we pride ourselves on our values of integrity, expertise, client-focus, and collaboration. You’ll be part of a team where your contributions are valued, and where you’ll have opportunities to grow and develop your career in a dynamic and supportive workplace.

Key Responsibilities

As a Recoveries Specialist, your day-to-day duties will include:

• Managing the end-to-end recoveries process within a portfolio of claims.
• Effectively and efficiently communicating with internal and external stakeholders.
• Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
• Driving timely recovery of funds while maintaining a client-focused approach.
• Accurately recording and managing work through relevant systems and processes.
• Providing ad-hoc administrative and team support as required.

About You

We are looking for a talented communicator and proactive team player who has:

• 1–2 years of experience in a similar role (preferred).
• Background in commercial property and liability claims management (preferred).
• Experience in motor vehicle claims (desirable but not essential).
• Strong customer service skills and ability to engage effectively with stakeholders.
• Excellent organisational and time management skills.
• Outstanding negotiation skills and written/verbal communication abilities.
• Capacity to work autonomously and manage competing priorities.
• Knowledge of legal and court processes (advantageous).
• Intermediate PC skills and proficiency in relevant systems.

What We Offer

• A supportive and inclusive team culture.
• Opportunities for professional growth and career development.
• A central Sydney CBD location with easy access to transport.
• A chance to work with a market leader in insurance solutions.

If you’re ready to take the next step in your career and contribute to a growing organisation, we’d love to hear from you!