Records & Mail Administration Specialist (On-Site)

Grace Worldwide; Gold Coast City; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Above award rates

Superannuation

Company supplied uniform

Career advancement opportunities

Perkbox membership

EAP wellness program

Job summary

Grace Records Management is seeking an Internal Mail & Records Administration Officer to support a major client on site in Ashmore, Queensland. The role involves handling mail, scanning, records processing and ensuring security and confidentiality in daily operations.

Join a leader in information management with above award pay, superannuation and employee benefits. Immediate start available for the right candidate, with opportunities for professional development within a dynamic team

Qualifications

• Experience in records management, mailroom operations, administration or document processing.
• Strong data entry and computer skills with the ability to learn specialised systems.
• The ability to follow established procedures, compliance requirements and security protocols.
• High levels of integrity, professionalism and discretion when handling sensitive information.
• Strong organisational and time-management skills with the ability to meet deadlines.
• Effective verbal and written communication skills.
• A proactive approach to problem solving and continuous improvement.
• The ability to work independently while also contributing positively to a team environment.
• A current driver's licence.

Responsibilities

• Receiving, sorting and distributing incoming mail and correspondence.
• Preparing and dispatching outgoing mail, parcels and documents.
• Processing incoming and outgoing records in accordance with established procedures.
• Operating document scanning equipment, including high-speed, flatbed and large-format scanners.
• Managing confidential, registered and sensitive correspondence in line with security protocols.
• Maintaining electronic tracking systems and accurate records of mail and document movements.
• Conducting internal document and mail delivery rounds.
• Delivering records and correspondence between approved locations when required.
• Filing, archiving and maintaining records in accordance with information management policies and retention schedules.
• Identifying and escalating discrepancies, security concerns or process issues.
• Completing all required documentation accurately and in a timely manner.
• Supporting compliance audits and information security requirements.
• Liaising with internal stakeholders and external service providers to ensure seamless service delivery.

Skills

Attention to detail

Data entry

Organisational skills

Communication skills

Discretion

Time management

Problem solving

Independent worker

Team player

Driver's license

Job description

Grace Records Management is seeking an Internal Mail & Records Administration Officer to support a major client on site in Ashmore, Queensland. The role involves handling mail, scanning, records processing and ensuring security and confidentiality in daily operations.

Join a leader in information management with above award pay, superannuation and employee benefits. Immediate start available for the right candidate, with opportunities for professional development within a dynamic team