Records Officer

Fraser Coast Regional Council; Hervey Bay; On-site; AUD 65,000 - 88,000; Full time

Benefits offered by this job

Flexible working

Professional development

Employee discounts

Maternity & paternity leave

Uniform subsidy

Novated leasing

Study assistance

Job summary

Fraser Coast Regional Council is seeking a Records Officer in Hervey Bay to manage confidential records and support the Customer Service and Records team. The role emphasizes accurate document handling, scanning, archiving, and compliance with legislative requirements.

Based in Hervey Bay, the position offers a permanent full-time arrangement with a 9-day fortnight and salary of $76,629 plus superannuation.

Qualifications

• Experience in an administrative or records management environment.
• Knowledge of records management principles and practices.
• Experience using Electronic Document Management Systems (EDMS) or ability to learn.
• Strong organisational skills and ability to meet deadlines.
• High attention to detail and maintain confidentiality.
• Well-developed communication skills and teamwork.

Responsibilities

• Profile, scan, classify and distribute incoming and outgoing mail and documents.
• Maintain physical and electronic records systems, ensuring accurate storage and retrieval of information.
• Archive and dispose of records in line with legislative requirements and Council policies.
• Process receipting and payments in accordance with Council procedures.
• Assist with records audits and confidential document destruction activities.
• Provide administrative support and records management guidance to staff.

Skills

Records management

Administrative support

EDMS

Organisational skills

Confidentiality

Teamwork

Communication

Education

Certificate III in Business Administration and/or Information Management

Tools

EDMS

Job description

Fraser Coast Regional Council – Hervey Bay QLD

Records Officer Customer Service and Records

Permanent Full Time

Hervey Bay

+ 9-day fortnight

Stream A Level 2 - $76,629 plus superannuation

• + 9-day fortnight

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.

What we are looking for:

We are seeking a detail-oriented Records Officer to provide accurate, confidential and timely records and document management support across Council. Working within the Customer Service and Records team, you will help ensure Council's information is managed effectively and in compliance with legislative requirements while delivering quality administrative and records management services to internal stakeholders. Based in a collaborative team environment, this role offers an excellent opportunity to develop your career in records and information management while making a valuable contribution to Council operations

What your day will look like:

• Profile, scan, classify and distribute incoming and outgoing mail and documents.
• Maintain physical and electronic records systems, ensuring accurate storage and retrieval of information.
• Archive and dispose of records in line with legislative requirements and Council policies.
• Process receipting and payments in accordance with Council procedures.
• Assist with records audits and confidential document destruction activities.
• Provide administrative support, records management assistance and guidance to staff.

What you'll need for success:

• Valid Queensland Class C or CA Driver Licence.
• Experience in an administrative or records management environment.
• Knowledge of records management principles and practices.
• Experience using Electronic Document Management Systems (EDMS), or the ability to quickly learn new systems and relevant legislation.
• Strong organisational skills with the ability to prioritise tasks and meet deadlines.
• High attention to detail and ability to maintain confidentiality.
• Well-developed communication skills and the ability to work effectively within a team

What’s nice to have:

• Certificate III in Business Administration and/or Information Management (AQF Level 3)

We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application.

Benefits of Working with Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award.

What we Offer:

• Values based culture
• Employee discount shopping program
• Professional development
• Flexible working arrangements including work from home
• Study assistance program
• Novated leasing
• 24/7 access to Employee Assistance Program
• Paid maternity and paternity leave
• Paid emergency services leave
• Uniform subsidy
• Years of service rewards

Fraser Coast Regional Council is an Equal Employment Opportunity employer.