Records and Information Systems Administrator

Bega Valley Shire Council; Bega; In loco; AUD 82.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Rostered days off

Salary packaging

Wellbeing initiatives

Descrizione del lavoro

Bega Valley Shire Council is seeking a Records and Information Systems Administrator to maintain our enterprise information management systems, ensuring compliant use of records and data across the organisation.

You will administer eDRMS user accounts, permissions and security settings, provide second-level support, investigate and resolve system issues, and help document procedures and improvements for governance and privacy compliance.

Competenze

• Certificate IV in Records and Information Management, Information Governance, Information Technology or related discipline; or equivalent demonstrated experience.
• Demonstrated recent experience administering enterprise records and information management systems.
• Working knowledge of NSW State Records requirements and records and information management principles, including classification, metadata, retention, disposal, access, privacy, security and compliance requirements relevant to local government or a regulated environment.
• Demonstrated ability to identify operational improvement opportunities, document issues and contribute to approved system, process or service improvements.

Mansioni

• Maintain, administer and support enterprise electronic document and records management systems, preferably HPE Content Manager or a similar platform.
• Triage, investigate and resolve system and user issues, liaising with internal ICT, business users and external vendors.
• Administer eDRMS user accounts, permissions, security settings and access controls in line with requirements.
• Document procedures, work instructions and training materials for information management systems and processes.

Conoscenze

User access administration

Security permissions

System reporting

Data quality monitoring

Records governance

Troubleshooting

Communication

Formazione

Certificate IV in Records and Information Management, Information Governance, Information Technology or related discipline

Strumenti

HPE Content Manager

Descrizione del lavoro

Records and Information Systems Administrator

Job No:BVSC958

Location:Bega

A career with Bega Valley Shire Council offers the opportunity to engage in meaningful and diverse work that supports the vibrant communities of the south-east corner of NSW. Nestled between rolling hills and some of the state’s most stunning beaches, this region is home to a variety of people who enjoy both rural and coastal living.

As an AR Bluett Award winning Council, we are proud of our dedicated and talented team, whose efforts make our success possible.

With a workforce of over 350, we provide essential services to our communities, including libraries, customer service, finance, children’s services, engineering, project management, road maintenance, water management, environment, parks, gardens, and town centres.

We offer a range of employment benefits to support our staff, which may include:

• Rostered days off
• Salary packaging

The Opportunity

We have an opportunity for a diligent individual to maintain Councils enterprise information management systems to ensure efficient and supported operational use of the organisation’s records, information and data management solutions and meet regulatory requirements for recordkeeping and records management.

As a Records and Information Systems Administrator, you will administer eDRMS user accounts, permissions, security settings and access controls in accordance with approved requirements and provide second level eDRMS support, including triage, investigation and resolution of system and user issues.

You will identify and document operational improvement opportunities for review and prioritisation. Support operational compliance with records, privacy and information governance legislation, standards and codes of practice and assist with records searches, system reporting and information gathering for privacy matters.

We are seeking an individual who holds a Certificate IV in Records and Information Management, Information Governance, Information Technology or related discipline; or equivalent demonstrated experience. And has demonstrated recent experience administering enterprise records and information management systems.

You will have the following skills and experience;

• Demonstrated experience administering, maintaining and supporting enterprise electronic document and records management systems, preferably HPE Content Manager or a similar records and information management platform.
• Working knowledge of NSW State Records requirements and records and information management principles, including classification, metadata, retention, disposal, access, privacy, security and compliance requirements relevant to local government or a regulated environment.
• Ability to identify operational improvement opportunities, document issues and contribute to approved system, process or service improvements.
• Experience investigating, troubleshooting and resolving system and user issues, including liaison with internal ICT teams, business users and external vendors.

This is a permanent, full time position working 35 hours per week.

The total remuneration package for this position commences at $91,168.90gross per annum, comprising of:

• $187.85 per week superannuation (calculated at 12%)

Additional benefits for this position include:

• Rostered day off scheme (nine day fortnight)
• Annual Award salary increases and performance reviews
• Salary packaging program (SmartSalary)
• Wellbeing Initiatives – Fitness Passport, Employee Assistance Program, Telus Health App, social club, health monitoring and annual flu vaccinations.

For further information on this position, please contact Jessica Porter - Information Management Coordinator on 02 6499 2380.

Applications close 11.59pm AEDT on 22 November2026.

Applicants must have the right to work in Australia and address the advertised selection criteria demonstrating their suitability for the role.

This position requires applicants to be suitably immunised in line with recommendations from the Australian Immunisation Handbook, mandated Public Health Orders and/or Councils Immunisation Procedure.

Privacy Acknowledgement

Bega Valley Shire Council is collecting personal information from you as part of the recruitment and selection process. Bega Valley Shire Council recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.

• Yes I agree to the privacy statement *

• SELECTION CRITERIA: Work in a manner consistent with BVSC organisational values and associated behaviours. *
• SELECTION CRITERIA: Demonstrated recent experience administering enterprise records and information management systems. *
• SELECTION CRITERIA: Demonstrated experience administering, maintaining and supporting enterprise electronic document and records management systems, preferably HPE Content Manager or a similar records and information management platform. *
• SELECTION CRITERIA: Working knowledge of NSW State Records requirements and records and information management principles, including classification, metadata, retention, disposal, access, privacy, security and compliance requirements relevant to local government or a regulated environment. *
• SELECTION CRITERIA: Knowledge of the Privacy and Personal Information Protection Act 1998 and Health Records and Information Privacy Act 2002 as they apply to information systems, user access and records governance activities. *
• SELECTION CRITERIA: Demonstrated technical skills in user access administration, security permissions, configuration, reporting, data quality monitoring and maintaining data integrity. *
• SELECTION CRITERIA: Experience undertaking system checks, records audits, compliance activities and retention and disposal processes in accordance with approved procedures. *
• SELECTION CRITERIA: Experience investigating, troubleshooting and resolving system and user issues, including liaison with internal ICT teams, business users and external vendors. *
• SELECTION CRITERIA: Demonstrated ability to maintain procedures, work instructions, user guidance and training materials for information management systems and related processes. *
• SELECTION CRITERIA: Ability to identify operational improvement opportunities, document issues and contribute to approved system, process or service improvements. *
• SELECTION CRITERIA: Well-developed communication and customer service skills, with the ability to provide clear operational advice and support to internal stakeholders. *
• SELECTION CRITERIA: Demonstrated ability to organise and manage competing priorities, maintain accuracy and attention to detail, and work effectively in a high-volume operational environment. *
• SELECTION CRITERIA: Certificate IV in Records and Information Management, Information Governance, Information Technology or related discipline; or equivalent demonstrated experience. *
• SELECTION CRITERIA: NSW Drivers Licence *