Receptionists Wangaratta

Gateway Health; Wangaratta; On-site; AUD 14,000 - 15,000; Part time

Benefits offered by this job

NFP Salary Packaging

Flexible hours

Paid parental leave

Fitness Passport

Professional development

Employee Assistance Program

Cultural leave flexibility

Annual flu vaccination program

Job summary

Gateway Health is a not-for-profit community health service delivering primary health and welfare services across Northeast Victoria. This part-time reception role in Wangaratta supports patients, welcomes visitors and provides essential administrative assistance to Doctors, Nurses and health professionals.

The role is graded under Victorian Stand-Alone Community Health Services, Grade 1 ($33.62 per hour + superannuation).

Qualifications

• Reception experience in medical or health settings.
• Ability to work under pressure during peak periods.
• Strong interpersonal and culturally sensitive communication.
• Proficiency with client management systems such as Best Practice.
• Proficient with Microsoft Office and phone systems.

Responsibilities

• Welcome patients and support access to medical appointments and services.
• Provide friendly, professional reception and administrative support.
• Maintain accurate records and assist Doctors, Nurses and visiting health professionals.

Skills

Organisational skills

Multidisciplinary teamwork

Diversity awareness

MS Office

Phone systems

Client management systems

Tools

Best Practice

Job description

• Join a team of dedicated and experienced professionals


• NFP Salary Packaging up to $15,900 tax-free per year


• Discounted health and fitness programs through Fitness Passport

About Us

Gateway Health is a not-for-profit community health service delivering primary health and welfare services to individuals, families, and communities across Northeast Victoria and parts of Southern New South Wales. With a team of over 300 dedicated staff, we operate across the Ovens Murray region and are committed to improving health outcomes for all people, including those facing social, environmental, and cultural barriers to care. We celebrate diversity and actively work to reflect the communities we serve.

About the Role

This is a rewarding part-time opportunity (16 hours per fortnight) based in Wangaratta. Receptionists in our Medical Practice, play an important role in welcoming patients and supporting them to access medical appointments and services.

You will provide a friendly, professional and culturally sensitive reception service, ensuring patients feel heard, respected and supported, while providing essential administrative support to Doctors, Nurses and visiting health professionals.

This role is classified under the Victorian Stand-Alone Community Health Services (Health and Allied Services, Managers & Administrative Officers) 2022-2026, Grade 1 ($33.62 per hour + superannuation)

Skills & Experience

To thrive in this role, you'll bring:

• Demonstrated ability in IT software systems including client management systems such as Best Practice


• Excellent organisational skills and the capacity to take initiative, to follow instructions and demonstrated ability to manage periods of high demand effectively and efficiently.


• Ability to work co-operatively within a multidisciplinary environment.


• Experience working with diverse populations and be culturally aware and sensitive at all times.


• Intermediate knowledge in information technology including the use of Microsoft Office and phone systems.

We genuinely invest in our people. Here's a snapshot of the benefits and support available across our organisation:

• NFP Salary Packaging up to $15,900 tax-free per year, putting more money in your pocket


• Flexible hours and working arrangements to support a healthy work-life balance


• Paid parental leave


• Fitness Passport - discounted health and fitness program for you and your family


• Professional development, ongoing training, and regular supervision support


• Employee Assistance Program (EAP) - free confidential counselling for you and your family, plus group supervision and wellness activities


• Cultural leave flexibility - swap a public holiday for a religious or culturally significant day of your choice


• Annual flu vaccination program and discounted health insurance

Pre-employment checks include a Criminal History Check, Working With Children Check, NDIS Check, evidence of Influenza vaccination, and proof of right to work in Australia.

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, LGBTIQASB+ communities, people experiencing health inequalities, and culturally, linguistically and faith diverse people.

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.