Receptionist / Student Enrolment Officer – Part-Time

Private Advertiser; Melbourne; On-site; AUD 42,000 - 48,000; Part time

Job summary

Private Advertiser in Melbourne’s Western Suburbs is seeking a motivated Receptionist / Student Enrolment Officer for a part-time role. You will be the first point of contact, handle course bookings and enrolments, and assist with student enquiries in a friendly team environment.

The position runs Monday to Friday, 10:00am–5:00pm, 32.5 hours weekly, with one Saturday per month, 7:00am–11:00am, overtime rates for that shift apply. A supportive workplace culture is a key focus.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational skills.
• Friendly, professional and approachable manner.
• Self-motivated, reliable and willing to take initiative.
• Eagerness to learn and develop new skills.
• Ability to confidently interact with people from all walks of life.
• Comfortable using computers and learning new systems.

Responsibilities

• Answering incoming phone calls and being the first point of contact for customers visiting our office.
• Managing course bookings and processing student enrolments.
• Assisting students with course enquiries, enrolments and online learning queries.
• Supporting administration staff and trainers with the preparation, delivery and finalisation of training courses.
• General administrative duties, including printing, scanning, filing and archiving.
• Preparing and maintaining training equipment and course materials.
• Assisting with keeping the office and training rooms clean, organised and presentable.
• Using the VicRoads Partner Portal and other administrative systems.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Friendly and approachable

Team player

Proactive initiative

Computer literate

Job description

We are a heavy vehicle driver training school based in Melbourne's Western Suburbs, and we're looking for a motivated, friendly and reliable Receptionist / Student Enrolment Officer to join our team.

We're a close-knit crew who take pride in what we do, support one another and enjoy working together. We're looking for someone who shares those values and will be a great fit within our team.

About the Position

Part-time position

Monday to Friday, 10:00am - 5:00pm (30-minute unpaid lunch break) - 32.5 ordinary hours per week

One Saturday per month required, 7:00am - 11:00am (additional hours paid at applicable overtime rates)

Friendly, supportive and welcoming team environment

Who We're Looking For

Above all, we're looking for the right person to join our team.

We already have a fantastic crew, and maintaining our positive and supportive workplace culture is extremely important to us.

We're looking for someone who is approachable, enthusiastic, enjoys working with others and is happy to lend a hand wherever needed.

Skills & Attributes

Excellent communication and interpersonal skills

Strong attention to detail and organisational skills

Friendly, professional and approachable manner

Self-motivated, reliable and willing to take initiative

Eagerness to learn and develop new skills

Ability to confidently interact with people from all walks of life

Comfortable using computers and learning new systems

A genuine team player who is happy to help out when needed

Key Responsibilities

Answering incoming phone calls and being the first point of contact for customers visiting our office

Managing course bookings and processing student enrolments

Assisting students with course enquiries, enrolments and online learning queries

Supporting administration staff and trainers with the preparation, delivery and finalisation of training courses

General administrative duties, including printing, scanning, filing and archiving

Preparing and maintaining training equipment and course materials

Assisting with keeping the office and training rooms clean, organised and presentable

Using the VicRoads Partner Portal and other administrative systems