Receptionist - Melbourne - Part Time (0.8 Fte)

HFW; Melbourne; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Market-competitive remuneration

Health & Wellbeing initiatives

Paid Parental Leave (26 weeks)

Annual leave purchase

Beautiful CBD office

Social Committee events

Job summary

HFW is a sector focused global law firm with offices in Melbourne and across Australia. We are seeking a Receptionist to maintain a welcoming, professional office environment with a balanced mix of front-of-house and admin duties.

This permanent part-time role (0.8 FTE) expects on-site work four days a week, 8:30am to 5:30pm, in our Melbourne CBD office. The successful candidate will be the first point of contact for clients and visitors, supporting facilities and administrative tasks while

Qualifications

• Experience in a client-facing role within a corporate or professional services environment.
• Professional and friendly approach with excellent customer service.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proactive hands-on attitude and willingness to assist across tasks.
• Intermediate MS Office skills and ability to learn new systems.
• Attention to detail and commitment to high standards.

Responsibilities

• Greet clients and visitors in a warm, professional manner.
• Manage incoming calls and messages courteously.
• Coordinate catering for meetings and visitors.
• Maintain reception, meeting rooms and client areas to a high standard.
• Manage meeting room bookings and daily schedules.
• Provide basic video conferencing support and event logistics.
• Handle mail, couriers, visitor passes and office supplies.

Skills

Client-facing

Customer service

Organisational skills

Verbal and written communication

Proactive attitude

Microsoft Office

Tools

Microsoft Office

Job description

Job Description

Introduction

The Firm

HFW is a sector focused global law firm with a focus on construction, shipping, aerospace, commodities, corporate & commercial and insurance. We have over 700 lawyers working across Australia, Asia, Europe, Middle East and the Americas. With a progressive approach to our roles in commercial business, thinking creatively and pragmatically to support our clients, we are dynamic, entrepreneurial and leaders in our specialist areas.

In Australia, we have 4 offices in Melbourne, Sydney, Brisbane and Perth and around 220 team members.

Description

The Role

As a Receptionist, you will play a key role in creating a welcoming, professional and well‑organised office environment. This varied role offers an approximately 50/50 split between front‑of‑house and administrative responsibilities, making it ideal for someone who enjoys being at the centre of office operations.

As the first point of contact for clients, visitors and callers, you will help shape the experience people have with our firm while also providing essential administrative and facilities support behind the scenes. Working as part of a national team led by a Melbourne‑based Office Services Supervisor, you will contribute to the smooth day‑to‑day running of our office and support a positive workplace experience for colleagues and clients alike.

This is a permanent part‑time opportunity (0.8 FTE). The successful candidate will ideally be available to work on site 4 days per week, Mondays to Thursdays, from 8:30am and 5:30pm.

Key Responsibilities

Front of House

• Greet clients and visitors, ensuring a warm, professional and positive first impression
• Manage incoming phone calls and messages efficiently and courteously
• Provide hospitality arrangements, including ordering and coordinating catering for meetings and visitors
• Maintain reception, meeting rooms and client‑facing areas to a consistently high standard

Meeting Room & Event Support

• Manage meeting room bookings and daily schedules
• Prepare meeting rooms and provide basic video conferencing support as required
• Assist with internal and client events, including attendee lists, name tags and event logistics
• Coordinate catering and other event requirements

General Office Support

• Manage incoming and outgoing mail, couriers and deliveries
• Administer visitor passes and after‑hours access requests
• Order and maintain stationary, office supplies and branded merchandise
• Support office amenity management by ensuring kitchens and communal areas are well maintained, supplies are replenished, and coffee machines are cleaned and operational
• Provide general administrative and office support as required

Skills And Experiences

About You

To thrive in this role, you will have:

• Previous experience in a client‑facing role within a corporate or professional services environment
• A professional and friendly approach with excellent customer service skills
• Strong organisational skills and the ability to manage multiple priorities
• Excellent verbal and written communication skills
• A proactive, hands‑on attitude and willingness to assist across a variety of tasks
• Intermediate Microsoft Office skills and confidence learning new systems
• A strong attention to detail and commitment to maintaining high standards

What's in it for you?

If you're eager to join a friendly team in a positive environment, this opportunity could be ideal for you. As well as a friendly, down‑to‑earth group of colleagues, we offer the following benefits:

• Market‑competitive remuneration package
• Employee Referral Incentives
• Health & Wellbeing initiatives, such as annual flu vaccinations, access to the Employee Assistance Program, free subscriptions to wellbeing apps, and subsidised sporting activities
• An active employee‑led Social Committee, organising regular events in all our offices
• The ability to purchase additional annual leave and access our Paid Parental Leave (26 weeks)
• Beautiful office in the CBD with excellent end‑of‑trip facilities
• A welcoming, supportive, and collaborative work environment

What's next?

For any questions, please contact: Maarja Kamar, HR Consultant - [e-mail].