Catering & Reception Assistant

Norton Rose Fulbright LLP; City of Melbourne; On-site; AUD 55,000 - 70,000; Full time

Job summary

Norton Rose Fulbright Australia in Melbourne is seeking a catering and reception assistant to join our National Corporate Services team. Hours are Monday to Friday, 9:00 am to 5:30 pm, with a focus on professional service and client interactions.

You will prepare and deliver catering and coffee on the client floor, provide reception and switchboard coverage, coordinate meeting room bookings, assist with events, and maintain kitchen and client areas.

Qualifications

• Previous catering, reception, hotel or hospitality experience.
• Demonstrated food preparation and presentation experience.
• Strong client service orientation with the ability to professionally communicate with internal and external clients at all levels.
• Excellent written and verbal communication skills.
• Highly effective team player who maintains an enthusiastic, positive, and proactive approach.
• Ability to work under pressure and meet deadlines with excellent organizational skills.
• Excellent attention to detail and professional presentation.

Responsibilities

• Preparing and delivering catering and coffee service to the Melbourne office.
• Providing reception and switchboard coverage as required including greeting clients, managing calls, taking and forwarding messages and responding to enquiries.
• Cleaning and maintaining all kitchen areas and client floor rooms.
• Coordinating meeting room bookings and handling technical requirements.
• Assisting with events, including logistics and organization.

Skills

Catering experience

Reception experience

Hospitality experience

Food preparation

Client service

Communication skills

Team player

Organization

Attention to detail

Job description

Norton Rose Fulbright is a global legal practice. We provide the world's pre-eminent corporations and financial institutions with a full business law service. We have more than 4,000 lawyers based in over 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

The role

Our Melbourne office has an opportunity for an enthusiastic and professional Catering and Reception Assistant to join our National Corporate Services team. The working days for this role will be Monday to Friday, 9.00 am to 5.30 pm.

This is a fantastic opportunity for a self-starter who has experience in a similar catering, reception, front or back of house role. You will have exceptional communication skills with the ability to build relationships at all levels and enjoy working in a professional services environment. Working on our client floor the key responsibilities and requirements for this role are as follows:

Responsibilities

• Preparing and delivering catering and coffee service to the Melbourne office.
• Providing reception and switchboard coverage as required including greeting clients, managing calls, taking and forwarding messages and responding to enquiries.
• Cleaning and maintaining all kitchen areas and client floor rooms.
• Coordinating meeting room bookings and handling technical requirements.
• Assisting with events, including logistics and organization.

What you'll need:

You will possess a keen interest and enthusiasm to learn, along with the ability to collaborate as part of a team, interact effectively with clients and internal stakeholders. You will also have:

• Previous catering, reception, hotel or hospitality experience.
• Demonstrated food preparation and presentation experience.
• Strong client service orientation with the ability to professionally communicate with internal and external clients at all levels.
• Excellent written and verbal communication skills.
• Highly effective team player who maintains an enthusiastic, positive, and proactive approach.
• Ability to work under pressure and meet deadlines with excellent organizational skills.
• Excellent attention to detail and professional presentation.

The successful candidate will need to be an energetic, driven and focused individual. At Norton Rose Fulbright Australia, you will be rewarded with genuine career prospects and an excellent team environment renowned for its collaborative culture, passion for client service and professional development opportunities. Remuneration will be commensurate with relevant experience.

Norton Rose Fulbright values diversity and strives to create an inclusive environment. We are proud that Norton Rose Fulbright in Australia has been recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) as well as a gold tier employer for LGBTI Inclusion through the Australian Workplace Equality Index. In 2025 we were re-accredited as a Family Inclusive Workplace and always encourage people to discuss flexible and hybrid work options with us. We encourage Aboriginal and Torres Strait Islander candidates to apply.