Receptionist - Melbourne - Part Time (0.8 FTE)

MYHFW; Melbourne; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Market-competitive remuneration

Health & Wellbeing initiatives

Paid Parental Leave (26 weeks)

Beautiful office in the CBD

Job summary

HFW is seeking a Receptionist for a permanent part-time position (0.8 FTE) based in Melbourne. The role involves a 50/50 split between front-of-house duties and administration, acting as the first point of contact for clients and visitors, and supporting office services under the Melbourne-based supervisor.

The successful candidate will work four days a week (Mon-Thu) 8:30am–5:30pm on-site, with duties spanning greeting, calls, catering coordination, meeting room management, and general office

Qualifications

• Previous experience in a client-facing role within a corporate or professional services environment.
• Professional and friendly approach with excellent customer service skills.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• A proactive, hands-on attitude and willingness to assist across a variety of tasks.
• Intermediate Microsoft Office skills and confidence learning new systems.
• Strong attention to detail and commitment to maintaining high standards.

Responsibilities

• Greet clients and visitors, ensuring a warm, professional and positive first impression.
• Manage incoming phone calls and messages efficiently and courteously.
• Provide hospitality arrangements, including ordering and coordinating catering for meetings and visitors.
• Maintain reception, meeting rooms and client-facing areas to a consistently high standard.
• Manage meeting room bookings and daily schedules.
• Prepare meeting rooms and provide basic video conferencing support as required.
• Assist with internal and client events, including attendee lists, name tags and event logistics.
• Coordinate catering and other event requirements.
• Manage incoming and outgoing mail, couriers and deliveries.
• Administer visitor passes and after-hours access requests.
• Order and maintain stationery, office supplies and branded merchandise.
• Support office amenity management by ensuring kitchens and communal areas are well maintained, supplies are replenished, and coffee machines are cleaned and operational.

Skills

Client-facing

Customer service

Organisation

Verbal & written communication

Proactive

Microsoft Office

Multitasking

Tools

Microsoft Office

Job description

HFW is a sector focused global law firm with a focus on construction, shipping, aerospace, commodities, corporate & commercial and insurance. We have over 700 lawyers working across Australia, Asia, Europe, Middle East and the Americas. With a progressive approach to our roles in commercial business, thinking creatively and pragmatically to support our clients, we are dynamic, entrepreneurial and leaders in our specialist areas.

In Australia, we have 4 offices in Melbourne, Sydney, Brisbane and Perth and around 220 team members.

The Role

As a Receptionist, you will play a key role in creating a welcoming, professional and well-organised office environment. This varied role offers an approximately 50/50 split between front-of-house and administrative responsibilities, making it ideal for someone who enjoys being at the centre of office operations.

As the first point of contact for clients, visitors and callers, you will help shape the experience people have with our firm while also providing essential administrative and facilities support behind the scenes. Working as part of a national team led by a Melbourne-based Office Services Supervisor, you will contribute to the smooth day-to-day running of our office and support a positive workplace experience for colleagues and clients alike.

This is a permanent part-time opportunity (0.8 FTE). The successful candidate will ideally be available to work on site 4 days per week, Mondays to Thursdays,from 8:30am and 5:30pm.

Key Responsibilities

Front of House

• Greet clients and visitors, ensuring a warm, professional and positive first impression
• Manage incoming phone calls and messages efficiently and courteously
• Provide hospitality arrangements, including ordering and coordinating catering for meetings and visitors
• Maintain reception, meeting rooms and client-facing areas to a consistently high standard

Meeting Room & Event Support

• Manage meeting room bookings and daily schedules
• Prepare meeting rooms and provide basic video conferencing support as required
• Assist with internal and client events, including attendee lists, name tags and event logistics
• Coordinate catering and other event requirements

General Office Support

• Manage incoming and outgoing mail, couriers and deliveries
• Administer visitor passes and after-hours access requests
• Order and maintain stationary, office supplies and branded merchandise
• Support office amenity management by ensuring kitchens and communal areas are well maintained, supplies are replenished, and coffee machines are cleaned and operational
• Provide general administrative and office support as required

About You

To thrive in this role, you will have:

• Previous experience in a client-facing role within a corporate or professional services environment
• A professional and friendly approach with excellent customer service skills
• Strong organisational skills and the ability to manage multiple priorities
• Excellent verbal and written communication skills
• A proactive, hands-on attitude and willingness to assist across a variety of tasks
• Intermediate Microsoft Office skills and confidence learning new systems
• A strong attention to detail and commitment to maintaining high standards

What's in it for you?

If you're eager to join a friendly team in a positive environment, this opportunity could be ideal for you. As well as a friendly, down-to-earth group of colleagues, we offer the following benefits:

• Market-competitive remuneration package
• Employee Referral Incentives
• Health & Wellbeing initiatives, such as annual flu vaccinations, access to the Employee Assistance Program, free subscriptions to wellbeing apps, and subsidised sporting activities
• An active employee-led Social Committee, organising regular events in all our offices
• The ability to purchase additional annual leave and access our Paid Parental Leave (26 weeks)
• Beautiful office in the CBD with excellent end-of-trip facilities
• A welcoming, supportive, and collaborative work environment

For any questions, please contact:Maarja Kamar, HR Consultant -************@hfw.com.