Receptionist - Hope Media

Christian Media & Arts Australia; Sydney; On-site; AUD 34,440,000 - 44,083,000; Part time

Job summary

Hope Media is seeking a friendly Receptionist to join our team in Seven Hills, NSW. This part-time role (22 hours per week) combines reception, administration and office coordination to support a busy Christian ministry.

As the first point of contact for visitors and callers, you will provide warm, professional service, manage enquiries, bookings, supplies and contribute to a positive ministry experience in line with our values.

Qualifications

• At least 12 months' experience in receptionist, administration or customer service.
• Excellent written and verbal communication skills.
• Outstanding interpersonal and welcoming, professional manner.
• Strong organisational and time-management abilities.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams).

Responsibilities

• Welcoming visitors and managing front desk reception.
• Answering calls and emails and directing enquiries.
• Managing meeting room bookings, appointments, station vehicles, and on-site accommodation.
• Coordinating monthly staff meetings and catering arrangements.
• Ordering and maintaining office, kitchen, cleaning, and stationery supplies.
• Supporting upkeep and presentation of communal areas.
• Processing petty cash, filing and general administrative tasks.

Skills

Communication skills

Interpersonal skills

Organisation & time management

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Be the welcoming first point of contact, providing friendly reception and administrative support in a busy Christian organisation.

Employment Type: Part-Time (22 hours a week)

Location: Seven Hills, NSW

Be the welcoming face of a ministry making a difference

The Opportunity

Hope Media is seeking a friendly, organised, and service-focused Receptionist to join our team in Seven Hills. We're looking for someone who enjoys helping people, thrives in a busy environment, and takes pride in providing exceptional service.

As the first point of contact for visitors, callers, supporters, and stakeholders, you'll play an important role in creating positive experiences that reflect our mission and values. This position combines reception, administration and office coordination, helping ensure the smooth day-to-day operation of our ministry.

This is a part-time position of 22 hours, with flexibility across 4-5 days per week at our Seven Hills studio.

About Us

Hope Media is a creative, energetic Christian media organisation with a great culture and a great team. Our mission is to “engage people with experiences of God’s love – so that they will become more like Christ – and the world more like his Kingdom”. We seek to treat all people with respect, serve our listeners and community well and reveal Jesus Christ to the world, pointing to Him as the source of hope.

About the Role

You’ll be responsible for providing professional reception and administrative support across the organisation while ensuring visitors and callers receive a warm and positive experience.

Key responsibilities include:

• Welcoming visitors, taking deliveries and managing front desk reception services.
• Answering incoming calls and emails and directing enquiries appropriately.
• Managing meeting room bookings, appointments, station vehicles, and on-site accommodation bookings.
• Coordinating monthly staff meetings and catering arrangements.
• Ordering and maintaining office, kitchen, cleaning, and stationery supplies.
• Supporting the upkeep and presentation of communal areas.
• Processing petty cash, filing, and general administrative tasks.

About You

• A genuine passion for the mission and values of the organisation.
• A commitment to our values: Be Humble, Be Real, Be All In.
• At least 12 months' experience in a receptionist, administration, or customer service role.
• Excellent written and verbal communication skills.
• Outstanding interpersonal skills and a welcoming, professional manner.
• Strong organisational and time-management skills, with the ability to manage multiple priorities.
• Experience with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• An eye for detail and a proactive approach to problem solving.

Why Join Hope Media?

• Be part of a purpose-driven Christian organisation making a genuine impact.
• Join a supportive team with a positive and collaborative culture.
• Build meaningful connections with listeners, supporters, volunteers, and stakeholders.
• Benefit from a part-time arrangement that supports flexibility and work-life balance.

To apply, please submit your CV together with a cover letter outlining:

• Why you would like to work for Hope Media.
• How your skills and experience align with the requirements of the role.

We welcome applications from people who are passionate about serving others, creating positive experiences, and contributing to a mission that brings hope.

Hope Media reserves the right to make an appointment prior to the close of applications.