Hope 103.2 - Receptionist

Hope Media Ltd.; Sydney; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Work-life balance

Part-time flexibility

Job summary

Hope Media Ltd. in Seven Hills is seeking a friendly Receptionist to provide warm front-desk service, admin support, and office coordination. This part-time role involves 22 hours per week across 4–5 days, with flexibility to cover busy periods.

Key duties include welcoming visitors, answering calls and emails, scheduling meetings, handling bookings, and maintaining office supplies and communal areas. The successful candidate will work in a mission-driven ministry and support a positive team

Qualifications

• 12+ months experience in receptionist/administration/customer service.
• Proficient in MS Office (Word/Excel/Outlook/Teams).
• Excellent written and verbal communication.

Responsibilities

• Welcoming visitors, taking deliveries and managing front desk reception services.
• Answering incoming calls and emails and directing enquiries appropriately.
• Managing meeting room bookings, appointments, station vehicles, and on-site accommodation bookings.
• Coordinating monthly staff meetings and catering arrangements.
• Ordering and maintaining office, kitchen, cleaning, and stationery supplies.
• Supporting the upkeep and presentation of communal areas.
• Processing petty cash, filing, and general administrative tasks.

Skills

Customer service

Communication

Organisation

Time management

Problem solving

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Be the welcoming face of a ministry making a difference

The Opportunity

Hope Media is seeking a friendly, organised, and service-focused Receptionist to join our team in Seven Hills. We're looking for someone who enjoys helping people, thrives in a busy environment, and takes pride in providing exceptional service.

As the first point of contact for visitors, callers, supporters, and stakeholders, you'll play an important role in creating positive experiences that reflect our mission and values. This position combines reception, administration and office coordination, helping ensure the smooth day-to-day operation of our ministry.

This is a part-time position of 22 hours, with flexibility across 4-5 days per week at our Seven Hills studio.

About Us

Hope Media is a creative, energetic Christian media organisation with a great culture and a great team. Our mission is to “engage people with experiences of God’s love – so that they will become more like Christ – and the world more like his Kingdom”. We seek to treat all people with respect, serve our listeners and community well and reveal Jesus Christ to the world, pointing to Him as the source of hope.

About the Role

You'll be responsible for providing professional reception and administrative support across the organisation while ensuring visitors and callers receive a warm and positive experience.

Key responsibilities include:

• Welcoming visitors, taking deliveries and managing front desk reception services.
• Answering incoming calls and emails and directing enquiries appropriately.
• Managing meeting room bookings, appointments, station vehicles, and on-site accommodation bookings.
• Coordinating monthly staff meetings and catering arrangements.
• Ordering and maintaining office, kitchen, cleaning, and stationery supplies.
• Supporting the upkeep and presentation of communal areas.
• Processing petty cash, filing, and general administrative tasks.

About You

• A genuine passion for the mission and values of the organisation.
• A commitment to our values: Be Humble, Be Real, Be All In.
• At least 12 months' experience in a receptionist, administration, or customer service role.
• Excellent written and verbal communication skills.
• Outstanding interpersonal skills and a welcoming, professional manner.
• Strong organisational and time-management skills, with the ability to manage multiple priorities.
• Experience with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• An eye for detail and a proactive approach to problem solving.

Why Join Hope Media?

• Be part of a purpose-driven Christian organisation making a genuine impact.
• Join a supportive team with a positive and collaborative culture.
• Build meaningful connections with listeners, supporters, volunteers, and stakeholders.
• Benefit from a part-time arrangement that supports flexibility and work-life balance.

We welcome applications from people who are passionate about serving others, creating positive experiences, and contributing to a mission that brings hope.

Hope Media reserves the right to make an appointment prior to the close of applications.