Receptionist – Crows Nest | My Cosmetic Clinic

My Cosmetic Clinic; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

My Cosmetic Clinic in Crows Nest is seeking a friendly, organised Receptionist to join our team. You will manage day-to-day reception duties, greet patients, handle calls and bookings, and support marketing activities.

A familiarity with Cliniko and Canva is a plus, with opportunities to learn new programs and contribute to digital content. You’ll be part of a growing cosmetic practice with a strong patient focus, offering a varied role across reception, marketing and digital tasks.

Qualifications

• Experience in a busy reception, administration or customer-facing role.
• Excellent communication and customer service skills.
• Confident and professional phone manner.
• Strong organisation and ability to multitask.
• Good computer literacy and willingness to learn new programs.
• Interest or experience with Canva, social media or marketing.

Responsibilities

• Greet patients and create a warm first impression.
• Manage a busy switchboard and appointment book.
• Schedule appointments and process payments.
• Handle patient enquiries by phone, email and in person.
• Update patient records in Cliniko.
• Keep the clinic organised and running smoothly.
• Assist with marketing and promotional activities.

Skills

Customer service

Phone handling

Multitasking

Canva basics

Education

High school diploma or equivalent

Tools

Cliniko

Microsoft Office

Job description

Receptionist – Crows Nest | My Cosmetic Clinic

RECEPTIONIST / MARKETING SUPPORT - Crows Nest

My Cosmetic Clinic | Crows Nest

Love working with people, staying busy, and having a role where every day is a little different?

My Cosmetic Clinic is looking for a friendly, organised and switched-on Receptionist to join our Crows Nest team.

We’re a growing cosmetic practice with 9 clinics across NSW, offering premium surgical and non-surgical treatments. Our reception team is a big part of the patient experience, so we’re looking for someone who is confident, professional, and genuinely enjoys working with people.

The role

You’ll be responsible for the day-to-day running of reception, including:

• Greeting patients and creating a warm first impression

• Managing a busy switchboard and appointment book

• Scheduling appointments and processing payments

• Handling patient enquiries by phone, email and in person

• Updating patient records in Cliniko

• Keeping the clinic organised and running smoothly

• Assisting with marketing and promotional activities

There will also be the opportunity to get involved with Canva, social media and simple digital content. You don’t need to be an expert, but you should have a good level of computer literacy, be confident learning new programs, and enjoy the creative side of the business.

What we’re looking for

• Previous experience in a busy reception, administration or customer-facing role

• Excellent communication and customer service skills

• A confident and professional phone manner

• Strong organisation and the ability to multitask

• Good computer literacy and confidence using a range of programs and systems

• Some experience or an interest in Canva, social media or marketing

• A positive, reliable and can-do attitude

Experience in a cosmetic clinic and familiarity with Cliniko would be an advantage, but are not essential.

Why join My Cosmetic Clinic?

• Join an established and growing cosmetic practice with 9 clinics across NSW

• Be part of a friendly and supportive team

• A varied role with opportunities to get involved beyond reception

• Develop your skills across reception, marketing and digital

Availability between 9am–5pm is required, with some flexibility for later finishes, occasional weekends and leave coverage.

If you’re organised, personable and enjoy a role with a little more variety, we’d love to hear from you.

Please note that only shortlisted candidates will be contacted. Thank you for your interest in joining My Cosmetic Clinic.