Receptionist - Cremorne

ForHealth Group; Melbourne; Presencial; AUD 33 000 - 44 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Uniform provided

Employee benefits for wellbeing

Dental discounts

Resumo da oferta

ForHealth Group in Cremorne, Melbourne, is seeking a Casual Medical Receptionist to join our team at the Centre. You will manage a busy front desk, greet patients, and support health care professionals with administration tasks.

The role emphasises high-quality customer service, efficient data entry, and teamwork within a patient-centred environment. Training and uniform are provided in a values-driven workplace.

Qualificações

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional and personable telephone manner.
• Detail-oriented and well-organised.
• Ability to multi-task and prioritise duties effectively.
• Knowledge of Pracsoft/Medtech is an advantage.
• Able to work as part of a multifaceted team and independently.

Responsabilidades

• Greeting patients and welcoming them into our Centre.
• Collecting and entering patient details into the database.
• Scheduling appointments when required.
• Answering telephone calls and enquiries.
• Administrative support and other ad hoc duties.

Conhecimentos

Customer service

Communication

Telephone manner

Detail oriented

Multi-tasking

Teamwork

Organisation

Pracsoft/Medtech

Ferramentas

Pracsoft/Medtech

Descrição da oferta de emprego

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Cremorne practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).