Receptionist - Burwood

For Health Group; Melbourne; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Uniform provided

Employee benefits for wellbeing

Dental discounts for you and family

Competitive hourly rate

Job summary

Health & Co is a community-minded healthcare group supporting GPs to care for families across Australia. A Casual Medical Receptionist at our Burwood practice will be a key team member, managing front desk duties, welcoming patients and supporting health professionals with admin tasks.

The ideal candidate will have strong customer service, excellent communication, and the ability to multitask in a busy setting. A neat, professional presentation and teamwork are essential.

Qualifications

• Excellent customer service skills and professional phone manner.
• Clear, friendly communication and ability to multitask in a busy reception.
• Attention to detail and neat, professional presentation.
• Experience with Pracsoft/Medtech is an advantage.
• Teamwork and independent work capability in a healthcare setting.

Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Skills

Customer service

Communication

Multi-tasking

Detail oriented

Phone etiquette

Pracsoft/Medtech

Tools

Pracsoft/Medtech

Job description

Health & Co is a community‑minded healthcare group that supports GPs so they can focus on what matters most: caring for families across Australia. Clinics joining the Health & Co family enjoy stronger patient connections and happier teams, all while continuing to provide the warm, personal care their communities rely on. It’s a partnership built on respect, trust, and a genuine commitment to better health for everyone.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Burwood practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.