Receptionist - Cremorne

For Health Group; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Uniform provided

Wellbeing benefits

Dental discounts

Competitive hourly rate

Job summary

ForHealth Group Cremorne is seeking a Casual Medical Receptionist to join our front desk team. You will welcome patients, manage the busy reception, input patient details, and support healthcare professionals with administrative tasks.

Ideal candidates will have exceptional customer service, excellent communication, and strong multi-tasking abilities. Pracsoft/Medtech knowledge is a bonus, with training provided as needed.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong communication, both spoken and written.
• Attention to detail and accuracy in data entry.
• Ability to multitask and prioritise in a busy front-desk environment.
• Knowledge of Pracsoft/Medtech is advantageous.

Responsibilities

• Greet patients and welcome them into the centre.
• Collect and enter patient details into the database.
• Schedule appointments as required.
• Answer telephone calls and enquiries.
• Provide general administration support and ad hoc duties.

Skills

Exceptional customer service

Excellent communication

Detail-oriented

Multitasking

Pracsoft/Medtech knowledge

Job description

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Cremorne practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).