Receptionist - Burwood

Hanover Insurance Group, Inc.; Melbourne; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Uniform provided

Employee benefits

Dental discounts

Competitive hourly rate

Job summary

Health & Co is seeking a Casual Medical Receptionist at our Burwood practice to join a friendly team. You will welcome patients, manage front desk tasks, schedule appointments, and provide high-quality customer service in a busy primary care setting.

The ideal candidate has excellent communication and telephone manner, strong attention to detail, and the ability to multitask. Knowledge of Pracsoft/Medtech is an advantage; neat, professional presentation is essential.

Qualifications

• Excellent customer service skills; experience is an advantage.
• Excellent communication skills including a professional and personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professional presentation.

Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Pracsoft/Medtech knowledge

Telephone manners

Teamwork/independently

Tools

Pracsoft/Medtech

Job description

About Health & Co

Health & Co is a community‑minded healthcare group that supports GPs so they can focus on what matters most: caring for families across Australia. Clinics joining the Health & Co family enjoy stronger patient connections and happier teams, all while continuing to provide the warm, personal care their communities rely on. It’s a partnership built on respect, trust, and a genuine commitment to better health for everyone.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Burwood practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.