Receptionist - Better Pet Vets Northern Beaches

VetPartners Australia Pty; Mackay Regional; On-site; AUD 26,000 - 34,000; Part time

Job summary

Better Pet Vets Northern Beaches is seeking a friendly part-time Receptionist to be the welcoming first point of contact for clients and their pets, both in person and over the phone. You will manage appointments, process payments, maintain records, and support our veterinary team to ensure a smooth, stress-free visit.

We value calm, organised individuals with excellent communication and a strong commitment to customer service in a busy clinical environment. Apply online with your updated resume.

Qualifications

• Warm, friendly and professional demeanour essential.
• Excellent communication and time management skills required.
• Ability to provide exceptional customer service in a busy reception environment.

Responsibilities

• Greet clients and manage the flow of people and pets through the clinic.
• Schedule appointments, process payments, and maintain accurate records.
• Provide clear, compassionate communication and client support.
• Assist with general administrative tasks, marketing support, and stock control as needed.
• Uphold high standards of hygiene, safety and customer service.
• Support veterinary and nursing team to ensure smooth daily operations.

Skills

Communication skills

Time management

Customer service

Organised

Calm under pressure

Job description

Part-Time Receptionist – Better Pet Vets Northern Beaches

Are you a people person who loves pets just as much as their owners do? Better Pet Vets is looking for a part-time Receptionist to join our friendly and dedicated team.

About the Role:

This position is at the heart of our clinic’s daily operations. You’ll be the friendly first point of contact for our clients, ensuring every visit — whether in person or over the phone — is welcoming, efficient, and stress-free.

Key Responsibilities:

• Greeting clients and managing the flow of pets and people through the clinic

• Scheduling appointments, processing payments, and maintaining accurate records

• Providing clear, compassionate communication and support to clients

• Assisting with administrative tasks, marketing support, and stock control

• Upholding high standards of hygiene, safety, and customer service

• Supporting our veterinary and nursing team to help the day run smoothly

About You:

You’re warm, organised, and thrive in a busy environment. You take pride in delivering exceptional customer service and can stay calm under pressure. Excellent communication and time management skills are a must, along with a genuine love of animals and people alike.

If you’re looking to join a supportive, community-focused veterinary team that values professionalism, kindness, and teamwork — we’d love to hear from you! Please apply online with your update resume.