Administration Assistant

anglicare; The Hills Shire Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Professional development

Exclusive discounts

Employee Assistance Program

Fitness Passport

Job summary

Anglicare is seeking an Administrative Assistant to join the Donington Court, Castle Hill residential care team. The role provides efficient support to the home and ensures smooth day-to-day operations.

Permanent full-time position based at Donington Court, Castle Hill. You will handle general admin tasks, resident records, reception duties, and light finance under guidance from the Residential Manager.

Qualifications

• Certificate III in Business Administration or equivalent qualification (desirable).
• Minimum 1–2 years' experience in an administrative or customer service role.
• Experience working with older people or in an aged care setting (desirable).
• Current NDIS Worker Screening Check (desirable).

Responsibilities

• Complete general administrative tasks such as word processing, filing, emailing, and mail distribution.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders promptly.
• Update resident files per Commonwealth, Anglicare, WHS and Rehabilitation guidelines.
• Keep administrative records and databases accurate and up to date.
• Attend residents, visitors, couriers at reception with a professional service.
• Assist with basic financial processes as directed by Residential Manager and leadership.
• Comply with safe work practices and participate in workplace consultation and safety activities.

Skills

Attention to detail

Organisational skills

Time management

Verbal communication

Written communication

Microsoft Office

Customer service

Teamwork

Adaptability

Numeracy

Education

Certificate III in Business Administration or equivalent qualification

Job description

Anglicare has an exciting opportunity for an administrative assistant to be part of Donington Court, Castle Hill Residential care team. The aim of this role is to provide efficient and effective administrative support to the Residential care home, ensuring smooth day-to-day operations

This is a Permanent full time based at Donington Court, Castle Hill.

Responsibilities

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Residential Manager and leadership team.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Key Skills

• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• Effective verbal and written communication
• Proficiency in Microsoft Office applications
• Customer service orientation
• Ability to work independently and as part of a team
• Adaptability and flexibility in a changing environment
• Basic financial literacy and numeracy skills
• Empathy and patience when dealing with older residents

Qualifications and Experience

• Certificate III in Business Administration or equivalent qualification (desirable)
• Minimum 1-2 years' experience in an administrative or customer service role
• Experience working with older people or in an aged care setting (desirable)
• Current NDISWC (desirable)

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.

Why Anglicare?

For 170 years Anglicare has been serving those in need - providing care to older people and services to the vulnerable. Today we employ 6,000 staff and are blessed to serve alongside 1,500 volunteers. We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life
• Increase your take-home pay with salary packaging
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

Application Close Date: September 14, 2026