Receptionist Allrounder/Dispensing Assistant

Sutherland Shire Naturopathic Clinic; Sutherland Shire Council; On-site; AUD 33,000 - 39,000; Part time

Job summary

Sutherland Shire Naturopathic Clinic in the heart of the Sutherland Shire is looking for a friendly Receptionist/Allrounder & Dispensing Assistant. You’ll be the welcoming face at the front desk, manage bookings, process payments, and support our busy clinic.

Ideal candidates have 3+ years receptionist experience; Cliniko knowledge is a bonus; long-term casual role approx 20+ hours across 3 days, including Saturdays.

Qualifications

• 3+ years of receptionist experience required.
• Naturopathic clinic reception experience preferred but not essential.
• Training on current systems will be provided.
• Cliniko knowledge is an advantage.

Responsibilities

• Welcoming clients in person and on the phone.
• Manage appointments and keep front-of-house running smoothly.
• Handle payments and basic administrative tasks.
• Assist in dispensing herbal and nutritional remedies as needed.
• Support practitioners and admin staff to maintain a calm, efficient clinic.

Skills

Receptionist experience

Admin

Microsoft Office

Excel

Cliniko

Customer service

Communication

Tools

Cliniko

Job description

Sutherland Shire Naturopathic Clinic – Sutherland NSW

Ready to be the welcoming face of a buzzing, award-winning naturopathic clinic in the heart of the Sutherland Shire?

We're on the hunt for a superstar Receptionist/Allrounder & Dispensing Assistant to join our passionate team! You'll be right at the heart of the action – the face at our front desk, keeping things humming, and making sure every client feels right at home.

Ideally 3+ years of receptionist experience is required for this position.

Naturopathic Clinic reception experience is preferred but not essential.

Cliniko knowledge is an advantage. Training on current systems will be provided.

This long term casual position for a mature person is approximately 20+ hours per week. 3 days per week including Saturdays.

If you're organised, upbeat, and love the idea of supporting a team that's all about helping people feel their absolute best, we want to hear from you!

Are you passionate about natural health and love creating a warm, welcoming space for others?

Do you thrive in a fast-paced, nurturing environment where every day brings variety and purpose?

We’re on the lookout for a friendly, organised, and proactive team player to be the face and heartbeat of our busy Sutherland Shire Naturopathic Clinic.

About Us

At SSNC, we’ve built a trusted wellness hub where natural medicine meets genuine care. Our dedicated team of practitioners and admin staff work together to support clients on their journey to better health—and now we’re inviting you to be a part of that mission.

Your Role in the Clinic

This is not just a receptionist job—it’s a multi-dimensional role where you’ll wear many hats, all vital to the smooth and successful running of our practice. You’ll be the glue that keeps everything running smoothly whilst our practitioners do what they do best.

You’ll be:

• The First Smile: Welcoming clients in person and over the phone, managing appointments, and being their first point of contact.
• The Organiser: Keeping the front-of-house running efficiently—confirming bookings, managing emails, handling payments, completing tasks whilst keeping the workspace tidy and ultimately pre-empting what is needed for things to run smoothly.
• The Dispensary Hero: Preparing herbal and nutritional remedies accurately and safely.
• The Admin Pro: Supporting clients with purchases, keeping our stock accurate, supplier ordering, and other behind-the-scenes tasks.
• The Team Player: Working alongside our practitioners and admin team to ensure a calm, efficient, and positive atmosphere.

We’re Looking for Someone Who Is:

• Ideally local to Sutherland or within a 20 – 30 minute commute.
• Warm, dependable, and always ready to pitch in with a “can-do” attitude.
• Able to problem-solve and use your reasoning to work through a concern.
• Detail-oriented, super-organised, and able to juggle multiple tasks with grace and a smile.
• A natural communicator who loves helping people feel at ease.
• Experienced in admin or reception, especially in a health, wellness, or customer service setting.
• Computer-savvy, with solid skills in Microsoft Office, fast typing (50+ wpm), is confident with Excel has a warm and confident phone etiquette.
• Familiarity with clinic software and social media is a bonus!

Fabulous on the phone and with handling our patients warmly and efficiently.

We’d love you to know Excel and be able to prepare reports and spread sheets when needed.

This Role is Perfect For You If:

• You are a Naturopath or have a background in natural health, and prefer admin over consulting.
• If you present and handle yourself well as our front of house representative.
• You are results-focused but still able to keep the whole picture in your view.
• You have worked in a similar role at a Naturopathic clinic in the past.
• You’re looking for long term causal role 3 shifts per week, including Saturdays with room to take on more hours over time. You would also be needed to cover other admin staff when they are on leave or unwell.
• You thrive in a busy client-focused environment where your contribution genuinely matters.

What You’ll Love:

• Working in a dynamic clinic space with a team that genuinely values you.
• Being surrounded by a wonderful team of practitioners that really make a difference.
• A long-term role with a stable and rewarding hourly rate.
• The chance to make a real impact in people’s lives—every single day.
• Busy days where the time just flies and you have achieved loads