Property Assistant

CBRE, Inc.; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career progression

Flexible work

Benefits & programs

Networking groups

Job summary

CBRE is seeking a detail-oriented administrator to support day-to-day tenancy finance for a major retail asset in Melbourne. You will help collect, process, and report on accounts to maintain cash flow and support retailer relationships.

Reporting to the Retail Manager, you will handle arrears follow-up, payments, notices, and performance reporting while ensuring data accuracy and compliance across the centre’s administration processes.

Qualifications

• Experience in administration or debt collection, ideally within retail property.
• Knowledge of tenancy rent administration and collection processes.
• Strong accuracy when creating, maintaining, and interpreting data.
• Clear communication and confident negotiation skills.
• Competency across the Microsoft Office suite.

Responsibilities

• Monitor tenancy accounts and follow up arrears to support collection targets.
• Process account payments and maintain accurate financial and tenancy records.
• Prepare clear, timely accounts and performance reports for the property team.
• Issue retailer notices and purchase orders within required timeframes.
• Act as a first point of contact, responding to retailer and stakeholder enquiries.
• Complete compliance requirements, follow safe work practices, and improve administration processes.

Skills

Debt collection

Rent administration

Accounts admin

Data accuracy

Microsoft Office

Tools

Microsoft Excel

Office productivity tools

Job description

Support the day-to-day performance of a major retail asset

Opportunity to build your career within a leading retail property platform

Develop valuable experience in tenancy and rent administration

Reporting to the Retail Manager, you will support the collection, payment, and reporting of accounts while responding to stakeholder enquiries across the shopping centre. Your work will help maintain cash flow, support retailer relationships, and keep key reporting and compliance activities on track.

What you'll do

• Monitor tenancy accounts and follow up arrears to support agreed collection targets.
• Process account payments and maintain accurate financial and tenancy records.
• Prepare clear, timely accounts and performance reports for the property team.
• Issue retailer notices and purchase orders within required timeframes.
• Act as a first point of contact, responding to retailer and stakeholder enquiries.
• Complete compliance requirements, follow safe work practices, and improve administration processes.

About you

• Previous administration or debt collection experience, ideally within retail property.
• Knowledge of tenancy rent administration and collection processes.
• Strong accuracy when creating, maintaining, and interpreting data.
• Clear communication and confident negotiation skills.
• Competency across the Microsoft Office suite.
• Effective time management, prioritization and a collaborative approach.

So, What's In It For You?

• Genuine career progression opportunities within retail property, leasing and centre management
• Flexibility and freedom to show initiative and make a measurable commercial impact
• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
• Join our networking groups, committees and programs including BE@CBRE, Women in Property, NextGen, Pacific DEI Employee Groups, Fee-Earning Women @ CBRE, First Nations Employee Group, and more!

About Us

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation comprised of the best and brightest professionals. Creating the real estate solutions of tomorrow, so businesses and people thrive.

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values of respect, integrity, service and excellence.

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply.

If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.

The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We look forward to hearing from you! #WeAreCBRE