Receptionist & Administration Assistant

Knight Frank; City of Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible leave options

Career growth & recognition

Lifestyle perks

Inclusive culture

Innovative technology & tools

Job summary

Knight Frank Australia is seeking a friendly Receptionist & Administration Assistant for our South East Melbourne office. You will greet visitors, manage enquiries and provide administrative support to help keep daily operations running smoothly.

You'll combine front-of-house duties with customer service, administration and event support, in a high-performing team that values presentation, collaboration and proactive problem-solving. Experience with MS Office is preferred.

Qualifications

• Previous experience in an administration/support/customer-facing role
• Excellent verbal and written communication skills
• The ability to maintain a high standard of personal and workplace presentation
• Ability to troubleshoot IT hardware including AV support, Wi-Fi, mobile devices and office equipment
• Intermediate skill in MS Office packages

Responsibilities

• Welcoming visitors to the office
• Maintaining the immaculate presentation of our Front of House area and all meeting rooms throughout the day
• Handling internal/external calls
• Word processing and data entry
• Assist with event planning
• Liaising with centre management for the daily tenancy needs, including cleaning

Skills

Customer-facing experience

Verbal & written communication

Presentation & professionalism

IT hardware troubleshooting

MS Office proficiency

Tools

MS Office

Job description

• Join a high performing shopping centre team in a convenient South East Melbourne location.
• Enjoy a varied role combining front of house, customer service, administration and event support.
• Access additional leave, wellness days, learning opportunities and exclusive employee rewards with Knight Frank.

Who we are looking for?

• Previous experience in an administration/support/customer-facing role
• Excellent verbal and written communication skills
• The ability to maintain a high standard of personal and workplace presentation
• Ability to initially troubleshoot IT hardware including AV support, Wi‑Fi, mobile devices and office equipment
• Intermediate skill in MS Office packages

The role:

Join our shopping centre management team as a Receptionist & Administration Assistant, where you'll be the welcoming face of the office. You'll greet visitors, manage enquiries and provide administrative support to help keep daily operations running smoothly.

Key responsibilities:

• Welcoming visitors to the office
• Maintaining the immaculate presentation of our Front of House area and all meeting rooms throughout the day
• Handling internal/external calls
• Word processing and data entry
• Assist with event planning
• Liaising with centre management for the daily tenancy needs, including cleaning.

About Knight Frank

Knight Frank Australia is part of the world’s largest privately owned property consultancy. We specialise in transactional and advisory services, covering the acquisition, sale, leasing, and management of commercial properties from office buildings and retail spaces to industrial assets.

What’s in it for you?

• Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday!
• Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition
• Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault.
• Inclusive & community-focused culture – Proud winners of Property Council of Australia Award for Innovation & Excellence Award for Diversity, Equity & Inclusion!
• Innovative technology & tools – Work with cutting-edge property platforms and tools.

We value diversity

Different perspectives make us stronger. We welcome people of all genders, cultures, abilities, and experiences.

Important to know

• You must have valid Australian working rights to be considered
• A police check is required for successful candidates.
• We use AI tools to assist with hiring, but people make the final decisions
• We are currently NOT accepting candidates via an agency, we have PSA’s in place.