Receptionist & Admin Assistant

Eastern Subaru; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Training and mentoring

Great wages

Car discounts

Job summary

Eastern Subaru in Lilydale is seeking a friendly and reliable Receptionist & Admin Assistant to welcome customers and keep our front office running smoothly.

The role is best suited for someone with prior automotive or dealership experience who can step in confidently and hit the ground running, handling inquiries, bookings, and light admin across sales, service, and parts. Join a family-owned team with over 35 years in the business and enjoy a welcoming culture and growth opportunities.

Qualifications

• Previous experience in an automotive dealership or similar industry is strongly preferred
• Automotive dealership admin, registrations, and Vic Roads experience will be highly regarded
• Friendly, professional manner and excellent presentation
• Strong communication and organization skills
• Reliability and punctuality

Responsibilities

• Be the first point of contact for customers in our busy showroom
• Answer and direct phone calls with professionalism and warmth
• Manage appointment bookings and customer inquiries
• Provide admin support across sales, service, and parts teams
• Keep reception and waiting areas looking sharp and welcoming
• Assist with general office tasks to support the dealership team

Skills

Communication skills

Organization skills

Reliability

Punctuality

Customer service

Job description

Receptionist & Admin Assistant – Eastern Subaru, Lilydale

Love cars? Love people? Want to be the friendly face of our dealership? This is your chance to join Eastern Subaru in Lilydale – home of the legendary Subaru range.

We’re looking for a bright, reliable, and organised receptionist to welcome customers and keep our front office running smoothly. This role is ideally suited to someone with prior automotive or dealership industry experience who can step in confidently and hit the ground running.

What you’ll do:

• Be the first point of contact for customers in our busy showroom
• Answer and direct phone calls with professionalism and warmth
• Manage appointment bookings and customer inquiries
• Provide admin support across sales, service, and parts teams
• Keep reception and waiting areas looking sharp and welcoming
• Assist with general office tasks to support the dealership team

What we’re looking for:

• Previous experience in an automotive dealership or similar industry is strongly preferred
• Automotive dealership admin, registrations, and Vic Roads experience will be highly regarded
• A friendly, professional manner and excellent presentation
• Strong communication and organization skills
• Reliability and punctuality
• Ability to juggle multiple tasks and keep calm under pressure
• Previous receptionist or admin experience

What’s on offer:

• Supportive, family-owned business with 35+ years’ reputation
• Fun, friendly team culture with regular lunches and events
• Training and mentoring to help you succeed
• Great wages, car discounts with room to grow your career in the automotive industry

This role suits someone with a positive attitude who enjoys working with people and wants to be part of a busy, customer-focused environment.