Receptionist

Smedley's Engineers; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Smedley’s Engineers in Sydney, NSW, seeks a friendly receptionist to be the first point of contact for clients, visitors and suppliers. You will help ensure a welcoming and professional front office while supporting day-to-day operations.

Key tasks include greeting guests, answering calls, handling mail, coordinating meetings, data entry, filing and travel arrangements. A proactive, well-organised approach and strong communication skills are essential.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Ability to work autonomously and as part of a team.
• Proactive, friendly and approachable demeanour.
• Experience with data entry and records management.
• Australian Driver’s Licence.

Responsibilities

• Welcome clients, visitors, suppliers and stakeholders in a friendly and professional manner.
• Answer inbound calls promptly and direct to appropriate departments.
• Receive, sort and distribute mail and deliveries.
• Coordinate meetings and internal activities.
• Coordinate staff travel and accommodation.
• Monitor shared inboxes and route enquiries accordingly.
• Data entry and maintain company records and filing systems.
• Maintain a tidy reception and office environment.
• Provide administrative support to the Head of Operations as required.

Skills

Communication

Organisation

Time management

Attention to detail

Autonomy

MS Office

Tools

MS Office (Outlook, Word, Excel)

Job description

ABOUT SMEDLEY’S ENGINEERS

Established in 1931 by William and Gilbert Smedley in Tasmania, Smedley’s Engineers has grown to become a progressive, innovative and specialised consulting firm, with a focus on developing ground-breaking solutions across automotive, infrastructure, mechanical and general engineering throughout Australia and the Asia-Pacific region.

Still a proud family company, our team is passionate, dedicated and experienced, with the commitment and capabilities to deliver effective solutions with minimum fuss and maximum efficiency. Smedley’s Engineers has team members located across Victoria, New South Wales and Queensland.

Smedley’s Engineers is proudly Great Place to Work Certified, recognising the positive culture and supportive environment we’ve built as a team. We value our people and are committed to creating a workplace where everyone can do their best work.

ABOUT THE ROLE

We are seeking a friendly, professional and organised Receptionist to join our team.

As the first point of contact for our clients, visitors, suppliers and team members, you will play an important role in creating a welcoming and professional experience while supporting the smooth day-to-day running of the office.

The core tasks and responsibilities of the role are:

• Welcome clients, visitors, suppliers and other stakeholders in a friendly and professional manner
• Answer inbound calls promptly and professionally, directing callers to the appropriate departments or individuals and responding to general enquiries
• Receive, sort and distribute incoming correspondence, mail and deliveries
• Assist with coordinating meetings and other internal activities
• Coordinate staff travel and accommodation arrangements as required
• Monitor and coordinate shared inboxes, ensuring enquiries and correspondence are directed to the appropriate team members
• Perform accurate data entry and maintain company records, databases and registers
• Maintain organised electronic and physical filing systems
• Monitor office supplies and consumables and arrange replenishment as requiredAssist with maintaining a clean, tidy and professional reception and office environment
• Coordinate staff uniform orders and distribution as required
• Liaise with internal and external stakeholders to support effective communication and the smooth running of the office
• Provide administrative support to the Head of Operations and other members of the leadership team as required
• Maintain confidentiality and exercise discretion when handling company, client and employee information

ABOUT YOU

You are a friendly, approachable and proactive professional who enjoys being the person others can rely on. You take pride in creating a welcoming environment and ensuring things are organised and running smoothly.

You are highly organised, detail-oriented and confident handling a variety of tasks throughout the day. You enjoy working with people, are comfortable communicating with clients and colleagues, and can work independently while also being a valued member of a close-knit team.

This is an excellent opportunity for someone who enjoys a varied role, wants to contribute to a positive office environment and is looking to develop their reception and administration experience.

WHAT YOU WILL NEED TO SUCCEED

• Previous experience in a reception, administration or customer service role
• Excellent verbal and written communication skills
• A friendly, professional and approachable manner
• Strong organisational and time management skills, with the ability to prioritise competing tasks
• Excellent attention to detail and accuracy
• A proactive and self-motivated approach to your work
• Ability to work autonomously and as part of a team
• Ability to maintain confidentiality and exercise discretion
• Sound proficiency in Microsoft Office, particularly Outlook, Word and Excel
• Experience with data entry, databases and record keeping
• Australian Driver’s Licence
• Experience with Xero is desirable but not essential

If this sounds like you, we’d love to hear from you.

For enquiries about the role, you're welcome to contact us at *******@smedleys.co