Receptionist

Healthia; Singleton Council; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Healthia Discounts

Fitness Passport

Career growth

Job summary

Singleton Physiotherapy & Allied Health is seeking a full-time Receptionist to join the front-of-house team across Singleton and Branxton clinics. You will be the first point of contact, providing a warm, organized, and reliable service while supporting physiotherapists and allied health colleagues.

Enjoy benefits like Healthia Group Employee Discounts, Fitness Passport access, and career development opportunities within the Healthia network.

Qualifications

• Approachable, detail-focused team member with a friendly attitude.
• Ability to build rapport with clients of all ages and manage multiple tasks.
• Strong computer skills and willingness to learn clinic software.

Responsibilities

• Greet clients warmly and manage front desk flow.
• Handle appointments, phone enquiries, and clinic inbox.
• Process client payments and health fund claims, assist invoicing.
• Maintain confidential client records and perform daily admin tasks.

Skills

Front desk

Customer service

Multi-tasking

Data entry

MS Office

Tools

Clinic management software

Job description

Join Our Team as a Full-Time Receptionist at Singleton Physiotherapy & Allied Health!

Are you the ultimate multitasker with a passion for exceptional customer service? As the first point of contact for our clients, the Receptionist is the heartbeat of our clinic.

Singleton Physiotherapy & Allied Health is looking for a warm, highly organized, and reliable professional to join our front-of-house team, working full-time across our bustling Singleton and Branxton clinics.

What’s In It For You?

At Singleton Physiotherapy & Allied Health, you can expect to:

Receive Healthia Group Employee Discounts - up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!

Gain access to Fitness Passport, providing discounted access to a range of gyms, swimming pools and health centres across Australia for you and your family.

Be part of a friendly and supportive team.

Enjoy opportunities for career development and growth through the Healthia national network.

Enjoy a competitive hourly rate and additional perks (remuneration is aligned with the Health Professionals and Support Services Award and will be tailored to recognise your specific skills and experience level).

The Opportunity

Working dynamically across both our Singleton and Branxton locations, you will play a crucial role in creating a welcoming, positive experience from the moment a client walks through the door. You will also provide essential operational support to our physiotherapists and allied health team, ensuring our days run flawlessly.

Your key responsibilities will include:

Warmly greeting clients, managing front desk flow, and ensuring the reception and clinical areas remain pristine, tidy, and welcoming.

Expertly managing appointments, phone enquiries, and the clinic inbox.

Processing client payments, health fund claims, and assisting with general invoicing.

Maintaining accurate, confidential client records and completing daily administrative tasks to support the clinical team.

What We’re Looking For

You will be an approachable, detail-focused team member who takes pride in delivering excellent service. You will bring a friendly, positive attitude with the ability to build rapport quickly with clients of all ages, alongside the organisational confidence to manage multiple tasks simultaneously while maintaining a calm and professional demeanor.

Strong computer skills and a willingness to learn new clinic management software are essential; while previous healthcare or allied health reception experience is highly advantageous, it is not required. As a full-time role, this position requires a dependable schedule with the ability to work consistently across our standard clinic operating hours.

About Us

Singleton Physiotherapy & Allied Health is a multidisciplinary practice with clinics in Singleton and Branxton, providing high-quality, evidence-based allied health care. We pride ourselves on a friendly, supportive and collaborative team environment where practitioners and support staff work together to achieve the best outcomes for every client.

As part of the Healthia Group, our team is connected to a national network of over 400 allied health practices across Australia and New Zealand, providing access to professional development, education and career opportunities.

To learn more about us, please feel free to visit our website www.singletonphysiotherapy.com.au

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