Receptionist

Mercy Health Australia; Richmond; On-site; AUD 33,000 - 44,000; Part time

Job summary

Mercy Health Australia is seeking a proactive Receptionist to join the Support Services team in Richmond. You will be the first point of contact for visitors, staff and stakeholders, ensuring a welcoming and professional experience while supporting smooth day-to-day operations at our corporate office.

Ideal candidates are organized, reliable, and capable of handling competing priorities with minimal supervision.

Qualifications

• Previous experience in a Receptionist/Front Office role.
• Excellent customer service and communication skills.
• Ability to manage competing priorities in a busy environment.
• Confidence using Microsoft Office 365 and office systems.
• Experience handling a busy phone system.

Responsibilities

• Welcome visitors and manage front desk operations.
• Answer and triage phone calls and emails.
• Coordinate with internal teams to support daily operations.
• Ensure accuracy and attention to detail in admin tasks.

Skills

Reception experience

Customer service

Phone system handling

Microsoft Office 365

Time management

Tools

Microsoft Office 365

Job description

Employment Type: Part time, Tuesday - Friday

Hours: 30.4 hours per week

Location: Support Services Richmond

Upload with Application: Resume and cover letter

Contact: Sarah Bonning, Property Manager, [e-mail]

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care.

An exciting opportunity exists for an experienced and proactive Receptionist to join our Support Services team in Richmond. As the first point of contact for visitors, staff and external stakeholders you will play a key role in creating a welcoming and professional experience while ensuring the smooth day-to-day operation of our corporate office.

This role is suited to someone who enjoys taking ownership, thrives in a busy environment and can confidently manage competing priorities with minimal supervision.

What you’ll bring

You are organised and approachable with a strong commitment to delivering exceptional service. You take initiative, pay close attention and are known for following tasks through to completion.

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

• Previous experience in a Receptionist, Front Office or Administrative Support role.
• Exceptional customer service and communication skills
• Strong organisational and time management abilities with the capability to manage competing priorities.
• The ability work independently and take initiative.
• A proactive approach to problem solving and a willingness to assist.High levels of accuracy and attention to detail.
• Confidence using Microsoft Office 365 applications and office systems
• Experience managing a phone system and busy reception.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.