Receptionist

Mercy Health; Cairns Regional; On-site; AUD 39,000 - 44,000; Part time

Job summary

Mercy Health is seeking a friendly Receptionist for Mercy Place Cairns. You will be the first point of contact for residents, families and staff, delivering courteous reception and essential administrative support in a healthcare setting.

The role includes rostering staff, maintaining records, and providing timely support to managers. You should have healthcare-administration experience, strong MS Office skills, excellent communication, and a commitment to confidentiality.

Qualifications

• Previous experience in an administrative role, preferably in healthcare or aged care.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• High level of interpersonal, organisational & verbal/written communication skills.
• High attention to detail; ability to manage conflicting priorities.
• Commitment to maintaining confidentiality around client data records.

Responsibilities

• First point of contact for residents, families and staff, providing courteous reception.
• Provide day-to-day administrative and reception support to the facility.
• Roster planning and rostering support for staff at the facility.
• Maintain timely and effective communication with residents and staff.
• Ensure efficient document and data storage, and support managers as required.

Skills

Interpersonal skills

Communication skills

Time management

Roster planning

Confidentiality

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

## ReceptionistApply: Mercy Place Cairns: Part time: Posted Today: End Date: November 5, 2026 (30 days left to apply): JR-9677**Employment Type:** Part-time, Fixed Term**Expected End Date:** 31/12/2027**Hours:** Monday - Friday 9.00 - 15.00**Location:** Mercy Place Coral Sea Gardens**Upload with application:** Resume, cover letter, and all relevant qualifications**Contact:** Julia Hanson I Email: [e-mail] **Where there’s life, there’s Mercy.****Where there’s care, there’s You.** Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our Home Care team feels great pride in that, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. **At Mercy Health, it’s all about taking what we have and making it better.****To do that, we need you.** **Join us at Mercy Health, and help our teams deliver even greater outcomes.** **About the opportunity**This role will support the Village Manager in a range of day to day administrative and support tasks. Being the first point of contact for residents, families and staff, you will be responsible for providing courteous reception and administrative support, including rostering of the staff at the facility * Facilitate communication with residents and / or their families and staff in relation to office administration requirements.* Responsible and accountable for the day-to-day activities of the office ensuring administrative, clerical and reception services are provided to the residents, visitors and staff.* Provide timely and effective support to managers.* Efficient and effective maintenance of document and data storage. **What you’ll bring**You’re reliable, resilient and have a whole lot of heart. Most importantly, you are genuinely interested in supporting others and making a difference in your community. To thrive in this role, you will have:* Previous experience in an administrative role, preferably in a healthcare or aged care setting.* Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook).* High level of interpersonal, organisational & communication skills (written and verbal).* High attention to detail and previous knowledge of roster planning.* Excellent time management skills and an ability to manage conflicting priorities.* A sense of empathy & compassion for elderly residents & their families.* A commitment to maintaining confidentiality around client data records. You will also be required to provide evidence of, or in the process of obtaining:* Current Police Check.* Proof of current influenza vaccination and other vaccination status consistent with public health orders. **Ready to help us shape the future of healthcare?**Join us and make a meaningful difference in people’s lives - and your career. Are you ready to apply for this role? Click **Apply now** Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process. *We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.* *We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.* *The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.*