Administrative Officer

Mercy Health; City of Banyule; On-site; AUD 41,000 - 58,000; Part time

Job summary

Mercy Health Heidelberg is seeking a Casual Administrative Officer to support the Patient Services team with courteous service and efficient administration. The role involves helping across hospital administrative tasks and ensuring smooth patient experiences.

Shifts can include weekends, nights and public holidays, with at least 3 shifts per week and short-notice availability. Strong attention to detail and basic IT skills are essential to learn new systems.

Qualifications

• The Administrative Officer provides exceptional customer service and administrative support.
• Flexibility to work across shifts, including weekends, night shifts and public holidays.
• Availability at short notice with a minimum of 3 shifts per week.
• Attention to detail and intermediate computer skills to learn required software.

Responsibilities

• Provide exceptional customer service and administrative support to clinical areas.
• Work across a number of shifts across the week, including weekends, nightshift and public holidays.
• Be available at short notice and maintain a minimum of 3 shifts per week.
• Demonstrate attention to detail and learn new software as required.

Skills

Time management

Organisational skills

Communication

Problem solving

Compassionate

Resilient

Enthusiastic

Motivated

Adaptable

Can-do attitude

Job description

Employment Type: Casual
Hours: Various
Salary: $30.75 plus 25% casual loading (penalties may also apply)
Location: Mercy Hospital for Women Heidelberg

Contact: The Leadership Team on [e-mail]

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we’re there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health and help our teams deliver even greater outcomes.

About the opportunity

The patient services department are a dynamic, friendly team of over one hundred staff who provide administrative support to the clinical areas across the hospital. There are often many opportunities to grow and develop your career.

• The Administrative Officer plays an integral role in the functioning of MHW through the provision of exceptional customer service and administrative support.
• In this role, you will be required to have flexibility to work across a number of shifts across the week, including weekends, nightshift and public holidays.
• Availability at short notice is required as well as the capacity to work a minimum of 3 shifts per week.
• Attention to detail is necessary and intermediate computer skills with the ability to learn and utilise new software systems and programs as required.

What you’ll bring:

• You will be compassionate, resilient, enthusiastic, motivated, adaptable and have a positive, can do approach.
• You will be committed to delivering an exceptional patient experience whilst displaying the Mercy values.

To thrive in this role, you will have:

• Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Check and Working with Children Check.
• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.