Receptionist

Conscious Bodywork; Newcastle City Council; On-site; AUD 48,000 - 60,000; Part time

Job summary

Conscious Bodywork is a health clinic offering massage, chiropractic, acupuncture and kinesiology. We are expanding and seek a bubbly, empathetic front-of-house receptionist to join our team. You will handle calls, bookings, payments, and help manage patient flow to ensure a seamless experience from arrival to departure.

The role is initially casual with potential for permanency, contributing to a nurturing clinic environment and patient-centric service.

Qualifications

• Friendly and empathetic front-of-house presence.
• Ability to take calls, book appointments, and process payments.
• Maintain a welcoming atmosphere for patients and visitors.

Responsibilities

• Answer calls and manage patient bookings on the computer system.
• Process patient payments and manage appointments.
• Direct patient flow within the clinic and help with light cleaning/tidying.
• Contribute to a warm, nurturing environment for patients and staff.

Skills

Front desk reception

Phone handling

Booking system

Customer service

Job description

Conscious Bodywork is looking for our amazing new team member.

We are a health clinic with a difference. Our focus is on delivering a unique and holistic bodywork approach incorporating massage, chiropractic, acupuncture and kinesiology.

As we are expanding rapidly, we require a bubbly and empathetic person to be present at front of house for reception duties.

The successful candidate will join with our current receptionist to help provide a seamless patient experience from their arrival, through their treatment and to their departure from the clinic. We seek to provide a nurturing and warm atmosphere in our clinic, so the successful candidate will have a personality that will enable them to add to this atmosphere.

Reception duties include taking phone calls, making patient bookings on our computer system, as well as taking patient payments. You will also be responsible for directing the patient flow within the clinic, and some light cleaning/tidying up may be required.

This is a casual position initially, with the possibility of a permanent position in the future.

This is more than just a desk job. We are all about the experience we can offer our patients, so if you are looking to be part of a team that delivers a unique service and feel you can bring something of yourself to what we offer, we'd love to hear from you.