Receptionist

Belgravia Group; Gold Coast City; On-site; AUD 34,000 - 44,000; Full time

Job summary

BelgraviaPRO on South Stradbroke Island is seeking a friendly Receptionist to deliver outstanding guest service face-to-face and over the phone. The role starts as casual with potential for permanent placement based on performance and business needs.

You will manage bookings using our in-house RMS 9+ system, support administrative tasks, and work a 7-day roster including weekends and public holidays. Training will be provided, and strong computer skills are valued.

Qualifications

• Current CPR and police checks required.
• Experience with booking systems and cash handling.
• Flexibility to work weekends and holidays.

Responsibilities

• Greet guests and respond to inquiries in person and by phone.
• Process bookings using RMS 9+ system.
• Handle cash and EFTPOS transactions.
• Assist with administrative tasks and housekeeping coordination.
• Maintain tidy reception area.

Skills

Customer service

Telephone manner

Cash handling

EFTPOS

Team player

Computer literacy

Education

CPR Certification

National Police Check

WWC Check NSW or equivalent

Tools

RMS 9+ Booking System

Job description

QLD, South Stradbroke Island - South Stradbroke 4216

• Experienced management team
• Casual positions available

A fantastic opportunity exists for the right candidate to manage the hospitality at beautiful South Stradbroke Island campground.

The Role

We are seeking to hire bright and enthusiastic candidates to work in the role of a Receptionist at South Stradbroke Island. Employment will commence as a casual but consideration for a permanent role will be given to the right candidate.

Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative tasks.

The role will require you to use the in-house accommodation booking system. Full training will be offered. An intermediate computer knowledge would be highly regarded.

About you

You will be friendly, enthusiastic and available to work over a 7-day week roster including weekends, evenings and public holidays.

You will bring to the role:

• Fantastic customer service;
• Professional and personable telephone manner;
• Experience with computerised booking systems and good computer skills;
• Willingness to learn and apply our systems and processes;
• Experience handling cash and EFTPOS transactions;
• Flexible attitude to hours, including availability on weekends and at short notice.
• Ensure the cleaning is completed in a timely manner
• Ability to work in a team environment

ESSENTIAL:

• Current CPR
• National Police Check clearance upon onboarding
• Working with Children's Check NSW or equivalent

DESIRABLE:

• RMS 9+(Online Reservation System) or similar guest reservation system would be
• highly regardedbut not necessary
• Minimum 2 years experience in a similar role

The Company

BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. Park management presents exciting, flexible and lifestyle-focused careers.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.