Cafe Supervisor

Belgravia PRO; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

South Stradbroke Island is seeking a Restaurant Supervisor to join our team full-time, leading the front-of-house and supporting the kitchen in a fast-paced, guest‑centric environment.

Our island restaurant is known for warm hospitality and great coffee; you will drive service standards, staff development and operational excellence while delivering memorable experiences for guests.

Qualifications

• Minimum 4 years in hospitality, with ≥2 years in a supervisory/front-of-house role.
• Barista skills and coffee passion.
• Strong leadership, communication and organisational abilities.
• Hands-on, fast-paced service approach.

Responsibilities

• Lead, train, and motivate the front-of-house team and support Kitchen.
• Oversee daily operations, opening/closing duties.
• Maintain high guest satisfaction with friendly, professional service.
• Ensure presentation, cleanliness and service standards are met.
• Create rosters, uphold safety, assist with food/beverage when needed.
• Manage cash handling and contribute to performance and efficiency.

Skills

Hospitality experience

Barista skills

Leadership

Communication

Organisational skills

Job description

QLD, South Stradbroke Island - South Stradbroke 4216

• Be part of a dynamic and growing team
• Flexible work conditions

A fantastic opportunity exists for the right candidate to manage the hospitality at beautiful South Stradbroke Island campground.

The Role

South Stradbroke Island is seeking an experienced and passionate Restaurant Supervisor to join our team full-time.

Nestled in South Stradbroke island, our restaurant is known for its warm hospitality, great coffee, and relaxed yet professional atmosphere. We’re looking for a hands-on leader who thrives in a fast-paced environment and enjoys creating exceptional guest experiences while supporting and inspiring their team.

Key Responsibilities

• Team Leadership: Lead, train, and motivate the front-of-house team, and support Kitchen team.
• Daily Operations: Oversee smooth day-to-day service, including opening and closing duties.
• Customer Service: Maintain a high level of guest satisfaction through friendly, professional, and attentive service.
• Operational Oversight: Ensure presentation, cleanliness, and service standards are consistently maintained.
• Staff Management: Create rosters, uphold workplace safety, and assist with food and beverage preparation when required.
• Financial Accountability: Manage cash handling and contribute to the café’s front-of-house performance and efficiency.

Skills & Experience

• Minimum 4 years of hospitality experience, with at least 2 years in a supervisory or senior front-of-house role.
• Proven barista skills and a passion for coffee and café culture.
• Strong leadership, communication, and organisational abilities.
• Excellent attention to detail and a hands-on approach to service.
• Ability to thrive in a fast-paced team environment.
• Flexibility to work weekends and public holidays as part of a rotating roster.

Will be required if successful:

• Current First Aid (Level 2) & CPR
• Current Police Check
• Working with Children Check
• Legally entitled to work in Australia

The Company

BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. Park management presents exciting, flexible and lifestyle-focused careers.

If you are passionate about customer service and realise the tremendous opportunity that these roles offer and want to utilise your skills and experience as a Relief Park Manager, we want to hear from you!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.