Receptionist

Stepwell Podiatry; City of Melbourne; On-site; AUD 45,000 - 55,000; Full time

Job summary

Stepwell Podiatry in Rosanna, Melbourne, seeks an enthusiastic receptionist to join our friendly team. You will greet patients, answer calls, manage bookings, process payments, and support our podiatrists with admin tasks.

The role suits someone with excellent communication, strong organization, and a collaborative approach in a medical setting. Experience with medical software is a plus, but training is provided.

Qualifications

• Previous experience in a medical or allied health reception role (preferred but not essential)
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficient with computer systems; experience with medical practice software is a plus
• Able to work independently and as part of a team

Responsibilities

• Greet and assist patients in a warm and professional manner
• Manage phone calls, appointment bookings, and patient inquiries
• Process payments and maintain accurate records
• Support podiatrists with general administrative tasks
• Maintain a clean and welcoming reception area

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Computer literacy

Tools

Medical practice software

Job description

We are a friendly and professional podiatry clinic located in Rosanna, seeking an enthusiastic and reliable receptionist to join our team. This is an ideal opportunity for someone who enjoys working in a healthcare environment and providing excellent customer service.

Key responsibilities

Greet and assist patients in a warm and professional manner

Manage phone calls, appointment bookings, and patient inquiries

Process payments and maintain accurate records

Support podiatrists with general administrative tasks

Maintain a clean and welcoming reception area

About you

Previous experience in a medical or allied health reception role (preferred but not essential)

Excellent communication and interpersonal skills

Strong organizational abilities and attention to detail

Proficient with computer systems; experience with medical practice software is a plus

Able to work independently and as part of a team