Footwear Manager/ Clinic Receptionist

Geelong Foot Clinic; Colac; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Part-time hours

Supportive team

Training provided

Flexible day

Job summary

The Theodore Podiatry Colac clinic is looking for a friendly, organised Footwear Manager & Medical Administrator to join the busy team. The role combines footwear management, customer service and medical administration, offering variety and patient-facing engagement.

You will handle footwear stock, assist with appointments, processing payments and Medicare/private health claims, while supporting clinicians in a busy podiatry environment.

Qualifications

• Excellent customer service and communication skills.
• Organised, reliable and able to work independently.
• Experience in reception duties and payment processing is preferred.
• Interest in footwear and helping people find the right products.

Responsibilities

• Manage footwear range including stock control and displays across Colac and Torquay Clinics.
• Plan for the calendar year and seasonal styles.
• Assist patients with footwear selection and processing sales/payments.
• Maintain patient records and clinic administration; support podiatrists.

Skills

Customer service

Organised

Reception duties

Retail knowledge

Tools

POS systems

Job description

We are looking for a friendly, organised and motivated Footwear Manager & Medical Administrator to join our busy Podiatry Clinic- Theodore Podiatry Colac.

This is a varied role that combines footwear management, customer service and medical administration, making it ideal for someone who enjoys working with people and being part of a supportive team environment.

About the Role

You will be responsible for managing our footwear department while also assisting with the day-to-day medical administration of the clinic.

Key responsibilities include:

• Managing the clinic's footwear range, including stock ordering, displays and stock control across our Colac and Torquay Clinics
• Planning for calendar year ahead and seasonal styles
• Providing friendly and knowledgeable customer service and assisting patients with footwear selection
• Processing footwear sales and maintaining accurate records
• Liaising with suppliers and managing footwear orders
• Answering phones and welcoming patients
• Booking and managing patient appointments
• Processing payments, Medicare/private health claims and 3rd party payers
• Maintaining patient records and general clinic administration
• Supporting the podiatrists and clinical team as required
• Maintaining a professional, welcoming and organised reception and retail area

About You

We are looking for someone who:

• Has excellent customer service and communication skills
• Is organised, reliable and able to work independently
• Has an interest in footwear and helping people find the right products
• Is confident working with computers and learning new software
• Has strong attention to detail
• Present professionally and enjoys working with patients
• Can multitask and remain calm in a busy clinic environment
• Previous retail experience preferred, preferably in footwear or related industries
• Proven proficiency in reception duties, including appointment scheduling and payment processing

What We Offer

• Part-time hours with potential for flexibility
• A friendly and supportive team environment
• Variety in your day-to-day role
• Opportunity to develop your footwear and healthcare administration skills
• Training and ongoing support
• A welcoming workplace where patient care and customer service are valued