Reception & Rostering Specialist – Aged Care

James Milson Village; North Sydney Council; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging up to $18,000 tax‑fee

Job summary

James Milson Village in North Sydney is seeking an experienced Reception and Administration Officer (Rostering). This permanent role combines front desk, customer service, data entry and roster coordination to support daily operations and residents' needs.

As the first point of contact for residents, families and staff, you will manage calls, inquiries, and paperwork, with weekend rostering and office tasks handled in a collaborative team environment.

Qualifications

• Experience in reception, administration or office support.
• Excellent customer service and communication skills.
• Experience working with roster management systems (highly regarded).
• Strong organisational skills and the ability to manage competing priorities.

Responsibilities

• Provide professional reception and customer service support.
• Greet residents, families, visitors, contractors and staff.
• Manage incoming calls, enquiries and correspondence.
• Provide weekend roster coordination and administration support.

Skills

Reception skills

Customer service

Roster coordination

Organisational skills

Education

Certificate III in Business Administration

Tools

Roster systems

Job description

James Milson Village in North Sydney is seeking an experienced Reception and Administration Officer (Rostering). This permanent role combines front desk, customer service, data entry and roster coordination to support daily operations and residents' needs.

As the first point of contact for residents, families and staff, you will manage calls, inquiries, and paperwork, with weekend rostering and office tasks handled in a collaborative team environment.