Reception & Property Coordinator

Mirvac; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Job summary

Mirvac is seeking a friendly, highly organised Reception & Property Coordinator to join the LIV team in Melbourne. The role sits at the centre of daily operations for the property, building genuine relationships with residents, coordinating enquiries and maintenance requests, and helping the on-site team run smoothly.

This is a great opportunity to gain hands-on experience in property, real estate or Build to Rent and grow your career within Mirvac through exposure to a large residential

Qualifications

• Being naturally friendly, approachable and professional.
• Highly organised with strong communication.
• Experience in customer service or people-focused environments is helpful.

Responsibilities

• Creating a warm, professional and welcoming experience for residents, visitors and guests.
• Building genuine relationships with residents and getting to know our community.
• Managing and triaging enquiries across reception, phone, email and digital channels, ensuring they are prioritised, allocated and followed through.
• Liaising with residents to arrange maintenance access, provide updates and ensure requests are followed through to completion.
• Preparing clear and professional resident correspondence, building communications and notices.
• Supporting move-ins and move-outs, including welcome packs, key coding and system updates.
• Supporting resident events, community initiatives
• Maintaining accurate records and assisting with property administration, including raising purchase orders.

Skills

Friendly

Highly organised

Strong communicator

Customer service

Job description

We're looking for a friendly, professional and highly organised Reception & Property Coordinator to join our LIV team.

This isn't a traditional reception role. You'll be at the centre of the day-to-day operation of the property, building genuine relationships with residents, coordinating enquiries and maintenance requests, and helping the on-site team keep everything running smoothly.

For someone looking to build a career in property, real estate or Build to Rent, this is a great opportunity to gain hands‑on experience, learn the operation of a large residential property and grow your career within Mirvac.

Your responsibilities will include

• Creating a warm, professional and welcoming experience for residents, visitors and guests
• Building genuine relationships with residents and getting to know our community
• Managing and triaging enquiries across reception, phone, email and digital channels, ensuring they are prioritised, allocated and followed through
• Liaising with residents to arrange maintenance access, provide updates and ensure requests are followed through to completion
• Preparing clear and professional resident correspondence, building communications and notices
• Supporting move-ins and move-outs, including welcome packs, key coding and system updates
• Supporting resident events, community initiatives
• Maintaining accurate records and assisting with property administration, including raising purchase orders

About you

You're naturally friendly, approachable and professional, with a genuine interest in people and delivering great customer service.

You're highly organised, a strong communicator and comfortable managing multiple priorities. You take ownership, follow things through and can build rapport with a wide range of people.

Experience in customer service, hospitality, hotels, real estate or another people-focused environment could all translate well. What matters most is that you're great with people, organised, eager to learn and interested in developing a career in property.

Life at Mirvac

At Mirvac, how we work matters. Our people put people first, collaborate, remain curious and bold, and are passionate about delivering quality that creates a positive legacy. We value genuine relationships, professional development, flexibility, inclusion, sustainability and learning.

If you love working with people, take pride in keeping things organised and want to build a career in property, we'd love to hear from you.