Reception Manager

Nextgenclubs; New South Wales; Hybride; AUD 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Gym Membership

Team oriented culture

Spectacular club environment

Résumé du poste

Next Gen Health & Lifestyle Clubs in Australia is seeking an enthusiastic front desk leader to join our team as a customer-focused ambassador. You will be the first point of engagement for members and visitors, delivering exceptional service in our 5-star club environment and supporting a positive, team-driven culture.

Flexible hours, dynamic workplace, and opportunities to elevate guest experiences while representing the Next Gen brand across daily interactions and events.

Qualifications

• Leadership experience or ready to take the next step into a leadership role.
• Immaculately presented with professional appearance.
• Exceptional written and verbal communication skills.
• Demonstrated experience in a reception management or member concierge role.
• Positivity, energy, adaptability and a true team player.
• Passion for high quality customer service.
• First Aid/CPR certificate desirable.

Responsabilités

• Be the first point of engagement for all members and visitors.
• Deliver exceptional customer service in a 5-star club environment.
• Manage front desk operations with a friendly, professional approach.
• Support a team‑oriented culture and act as a brand ambassador.

Connaissances

Leadership experience

Immaculately presented

Exceptional communication

Reception management

Team player

Customer service

First Aid/CPR

Description du poste

Come and join the team at Next Generation Clubs.

What's in it for you?

• Spectacular club environment
• Work for an organization with a team orientated culture
• Gym Membership

Are you someone who enjoys the thought of working in an environment that promotes a healthy lifestyle and see yourself as someone who could be a true Next Gen brand ambassador? Are you passionate about Exceptional Customer Service, being the first point of engagement for all our members and visitors that attend our 5 star quality club and enjoy working in a supportive, dynamic and fun environment?

Next Gen Health & Lifestyle Clubs are Australia and New Zealand's premier health and lifestyle destinations. Our aim is to provide an exceptional experience for all of members and we are looking for an experienced professional to join the Team and contribute to our service offering.

About You

• Leadership experience or ready to take the next step into a leadership role
• You will be immaculately presented
• Exceptional communication skills both written and verbal
• Demonstrated experience in a reception management,member concierge or similar role
• It is important that you are positive, energetic and pride yourself on being able to adaptable, flexible and a real team player
• Demonstrate a passion for high quality customer service
• Exceptional written and verbal communication skills

Key Skills

• Highly organised and methodical
• Ability to juggle priorities and be able to think on your feet
• Ability to prioritise tasks on the run
• Ability to build rapport with team and our Members
• First Aid/CPR Certificate is desirable

www.nextgenclubs.com.au

Please note:

• Flexible hours and days are required for this role
• Proof of right to work in Australia documentation will be required to be presented at the first interview
• It is Next Gen Company Policy that all employees have a working with children clearance (WWCC)