Reception Manager

Next Gen Health & Lifestyle Clubs; Ryde; On-site; AUD 60,000 - 85,000; Full time

Job summary

Next Gen Health & Lifestyle Clubs is seeking a capable leader to manage reception operations at a premier health and lifestyle club in New South Wales. You will be the first point of engagement for members and visitors, driving a high standard of service in a dynamic, friendly environment.

We value immaculate presentation, strong communication skills, and a positive, energetic attitude. If you are a team player with a passion for exceptional customer service, join our 5-star club and lead with

Qualifications

• Leadership experience or readiness for leadership role.
• Immaculately presented.
• Exceptional written and verbal communication.
• Experience in reception management or member concierge.
• Positive, energetic, adaptable team player.
• Passion for high quality customer service.
• Exceptional written and verbal communication.

Responsibilities

• First point of contact for members and visitors.
• Lead and coordinate reception operations with a friendly, professional demeanor.
• Support club-wide service standards and teamwork.

Skills

Leadership experience

Immaculately presented

Communication skills

Reception management experience

Team player

Customer service focus

Written and verbal communication

Job description

10h ago , from Next Gen Health & Lifestyle Clubs

Come and join the team at Next Generation Clubs.

What’s in it for you?

• Work for an organization with a team orientated culture

Are you someone who enjoys the thought of working in an environment that promotes a healthy lifestyle and see yourself as someone who could be a true Next Gen brand ambassador? Are you passionate about Exceptional Customer Service, being the first point of engagement for all our members and visitors that attend our 5 star quality club and enjoy working in a supportive, dynamic and fun environment?

Next Gen Health & Lifestyle Clubs are Australia and New Zealand’s premier health and lifestyle destinations. Our aim is to provide an exceptional experience for all of members and we are looking for an experienced professional to join the Team and contribute to our service offering.

About You

• Leadership experience or ready to take the next step into a leadership role
• You will be immaculately presented
• Exceptional communication skills both written and verbal
• Demonstrated experience in a reception management,member concierge or similar role
• It is important that you are positive, energetic and pride yourself on being able to adaptable, flexible and a real team player
• Demonstrate a passion for high quality customer service
• Exceptional written and verbal communication skills

Key Skills

• Highly organised and methodical
• Ability to juggle priorities and be able to think on your feet
• Ability to prioritise tasks on the run
• Ability to build rapport with team and our Members
• First Aid/CPR Certificate is desirable

www.nextgenclubs.com.au

Please note:

• Flexible hours and days are required for this role
• Proof of right to work in Australia documentation will be required to be presented at the first interview
• It is Next Gen Company Policy that all employees have a working with children clearance (WWCC)