Receptionist

Next Gen Health & Lifestyle Clubs; City of Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Gym membership

Flexible hours

Brand new club environment

Team oriented culture

Job summary

Next Gen Health & Lifestyle Clubs in Doncaster is seeking a customer-focused professional for a reception/concierge role. You will be the first point of engagement for members and visitors in a brand new 5-star environment, delivering exceptional service across a busy seven-day operation.

Immaculately presented individuals with strong communication skills and a proven reception background are encouraged to apply.

Qualifications

• Minimum 12 months experience in a 5 star service delivery position.
• Immaculately presented with strong verbal and written communication.
• Experience in a reception, member concierge or similar role.
• Positive, energetic, adaptable and a true team player.
• Passion for high quality customer service.

Responsibilities

• Be the first point of engagement for members and visitors.
• Deliver exceptional customer service in a 7-day operation.
• Maintain a friendly, efficient reception and support club operations.

Skills

Exceptional communication

Reception experience

Team player

Customer service

First Aid/CPR

Job description

Come and join the team at the brand new Next Generation Health & Lifestyle club in Doncaster.

What’s in it for you?

• Spectacular brand new club environment
• Work for an organization with a team orientated culture
• Flexible working hours
• Gym Membership

Are you someone who enjoys the thought of working in an environment that promotes a healthy lifestyle and see yourself as someone who could be a true Next Gen brand ambassador? Are you passionate about Exceptional Customer Service, being the first point of engagement for all our members and visitors that attend our 5 star quality club and enjoy working in a supportive, dynamic and fun environment?

Next Gen Health & Lifestyle Clubs are Australia and New Zealand’s premier health and lifestyle destinations. Our aim is to provide an exceptional experience for all of members AND we're looking for an experienced professional to join the Team and contribute to our service offering.

The Role

The positions are very diverse with a requirement to understand and keep up to date with everything that’s going on in the Club at any given time. You must have at least 12 months experience in a 5 star service delivery position and be adaptable, flexible and able to think on your feet.

The role requires someone who is flexible, resilient, positive and energetic as we work in a 7-day a week operating environment.

About You

• You will be immaculately presented;
• Exceptional communication skills both written and verbal;
• Demonstrated experience in a reception, member concierge or similar role.
• It is important that you are positive, energetic and pride yourself on being able to adaptable, flexible and a real team player.
• Demonstrate a passion for high quality customer service;
• Exceptional written and verbal communication skills;

Key Skills

• Highly organised and methodical;
• Ability to prioritise tasks on the run;
• Ability to build a rapport with clients.
• First Aid/CPR Certificate is desirable;

Please note:

• Flexible hours and days are required for this role
• Proof of right to work in Australia documentation will be required to be presented at the first interview
• It is a requirement that all Next Gen employees have a working with children clearance (WWC)
  
• We are inviting direct applicants only www.nextgenclubs.com.au