Reception / Concierge Security Officer - Full Time - $78k Base pay

Securitas; Melbourne; On-site; AUD 70,000 - 86,000; Full time

Benefits offered by this job

Career growth opportunities

Access to Securitas rewards

Professional uniform provided

Job summary

Securitas is seeking a Reception/Concierge Security Officer to manage front-of-house at a high-profile Hawthorn East office. This full-time role requires strong customer service, vigilance and the ability to interact confidently with staff and visitors.

You will monitor access, greet guests, and support safety protocols across a busy corporate environment, working Monday to Friday, 9:30am to 5:30pm, in Melbourne's eastern suburbs.

Qualifications

• HOLD a current Victorian Security licence.
• 00

Responsibilities

• Take ownership of the reception/concierge service
• Greet and process visitors/contractors
• Provide excellent customer service to employees
• Deal with queries from customers/visitors and employees
• Interact with all levels of management and employees
• Monitor CCTV system

Skills

Excellent communication

Customer service

Team player

Vigilance

Security awareness

Education

Victorian Security Licence

First Aid HLTAID011/010

CPR HLTAID009

Tools

Microsoft Suite

Visitor sign-in system

Job description

Reception / Concierge Security Officer - Full Time - $78k Base pay

Would you like to help us make our world a safer place?

Right now, somewhere in the world, someone's most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.

If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team - we encourage you to apply

About the Business

Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words:Integrity,Vigilance, andHelpfulness.

About the Role

Our client is a High Profile Retail Brand located in Hawthorn East, VIC. Their busy head office location requires the services of a highly skilled Security Receptionist/Concierge to manage the front of house of the office space.

The Security Receptionist/Concierge at this location plays an important role in the safety and security of the site. As the first point of contact visitors and staff have when entering the facility, the Security Receptionist/Concierge at this location needs to leave a lasting impression of exceptional customer service.

The successful applicant will work a Monday to Friday day shift roster, 8 hours per day (0930 - 1730).

Job Location : Hawthorn East, VIC

General Role Requirements/Responsibilities

• Take ownership of the reception/concierge service
• Greet and process visitors/contractors
• Provide excellent customer service to employees
• Deal with queries from customers/visitors and employees
• Interact with all levels of management and employees
• Monitor CCTV system

Skills, Experience and Requirements

• Hold a current Victorian Security licence
• First Aid Certificate (HLTAID011 and HLTAID010) and CPR Certificate(HLTAID009)
• Maintain a clean and professional appearance at all times
• Excellent communication and interpersonal skills
• Experience with computer software/systems i.e. Microsoft Suite, Visitor Sign in system etc
• Excellent organisational skills
• High attention to detail
• Proficient in working within a team environment and independently
• Excellent multi-tasking and customer service skills
• Ability to take initiative

Benefits of Joining Securitas

• Career growth opportunities within a global company
• Access to Securitas rewards
• Professional uniform provided

At Securitas, we're committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.