Reception and Switchboard Administrator

Queensland Government; Mount Isa City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Incentives for rural location

Supportive regional community

Job summary

Queensland Government’s North West Hospital and Health Service seeks a front-desk professional to manage switchboard and reception for Mount Isa. You will greet patients and visitors, direct calls and assist staff to ensure a welcoming and efficient experience.

Responsibilities include coordinating pagers and mobile devices, supporting hospital operations and responding to emergencies per established procedures. A C Class Vehicle Licence is required and vaccination evidence may be requested.

Qualifications

• C Class Motor Vehicle Licence required.
• Pre-employment screening including Criminal History checks will be conducted.
• VPD risk role may require vaccination evidence (Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, TB).

Responsibilities

• Provide professional switchboard and reception services for patients, visitors and staff.
• Coordinate pagers, mobile phones and other communication devices to support hospital operations.
• Respond to emergencies and security incidents following hospital protocols.

Skills

C Class Licence

Job description

About the rolePlay an important role in ensuring seamless communication across the hospital while delivering a professional and welcoming experience for patients, visitors and staff.Provide professional switchboard and reception services, ensuring callers and visitors are assisted promptly, courteously and efficiently.Support hospital operations through effective communication, administration and coordination of pagers, mobile phones and other communication systems.Respond appropriately to emergency and security situations by following established hospital protocols and procedures.RequirementsC Class Motor Vehicle Licence.Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.A period of probation may apply.About North West Hospital and Health ServiceThe North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.Unique locationsFriendly communitiesRegional, rural and remote $$$ incentivesAffectionately known as the 'oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.The Traditional Owners of the area are the Kalkadoon people.Mount Isa is a great place to live and work!Interested?Download the Role Description for further information and application / interview preparation.Contact: Elyshia Skelly on [phone].Applications close: Friday, 6 November 2026.This work is licensed under a Creative Commons Attribution 3.0 Australia License.