RECEPTION ADVENTURE CONSULTANT - 2 POSITIONS AVAILABLE

Glenworth Valley Outdoor Adventures; Gosford; On-site; AUD 52,000 - 78,000; Part time

Job summary

Glenworth Valley Outdoor Adventures is seeking a part-time Reception Adventure Consultant to join our friendly team near Gosford. The role offers 32 hours per week with a positive, customer-focused environment and the chance to be the first point of contact for visitors and bookings.

You will manage phone and email enquiries, handle bookings, assist at the Valley Shop, and contribute to a high-quality guest experience at our 3000-acre wilderness property.

Qualifications

• Non-smoking is required.

Responsibilities

• Provide excellent customer service as the first point of contact by phone and email.
• Manage bookings and high-volume enquiries with accuracy.
• Assist at the Valley Shop including stock taking and transactions.

Skills

Non-smoking

Job description

RECEPTION ADVENTURE CONSULTANT - 2 POSITIONS AVAILABLE

We currently are Looking for a Part Time (32/hrs per week) Reception Adventure Consultants to join our wonderful team.

Details:

Enjoy an exciting role in a fun, friendly team environment

Excellent conditions, work environment and variety of work

Unique location 15 mins from Gosford and 4kms off the M1 Motorway

About Glenworth Valley

GVWA is a diverse, multi-award winning business specialising in adventure tourism activities such as horse riding, kayaking, quad biking, abseiling, laser skirmish and corporate team building activities. We also offer camping and horse agistment services as well as corporate and wedding functions and deluxe eco accommodation to our range of experiences available on our 3000 acre wilderness property. We have been a family run business for more than 50 years and employ a passionate team of 40 full time and approximately 80-100 part time and casual staff.

Why do people love working at Glenworth Valley?

Employment at Glenworth Valley makes for a great lifestyle and ideal work environment due to the magnificent natural scenery, the fun and enjoyable services we offer our customers and the amazing, friendly team of people you will be working with. Glenworth Valley is located only 4 kilometres off the M1 Motorway via the Calga/Peats Ridge exit which is 15 minutes from Gosford. To familiarise yourself with the nature of our businesses, please visitwww.glenworth.com.au

Who we are looking for

We are looking for an outstanding Permanent Part Time Reception Adventure Consultant to join our friendly team who enjoys providing high quality customer service in a happy, welcoming, and professional manner who is highly organised and has meticulous attention to detail and enjoys being customer facing. All applicants must be non smoking and will be assessed using the answers provided in the GV application form and against the list of key result areas in the position description.

Purpose of the Role

Provide excellent quality customer service as the first point of contact for customer facing, phone and email enquiries in a manner which maximises the conversion of enquiries into bookings. Execute a high standard of administration skills, business support functions and team member supervision related to effectively and accurately manage the high volume of customer enquiries and bookings that we receive. Service our reception desk with a welcoming and positive greeting and to manage the transactions and stock taking/ ordering for our Valley Shop.

Rates of pay

The successful applicant will be rewarded with an hourly rate of $33 per hr Mon- Sat and $49.50 on Sundays and $82.50 on Public holidays plus superannuation.

Subject to the frequency and actual days of the week worked, based on working every second weekend, this equates to an approximate annual salary of $68,006.40 inc Super ($60,720 ex super)

Best of all, you will be joining a high-quality, well-established business operating in a satisfying and rewarding role.

Hours of employment

The typical hours of employment are from 8.30am to 5.00pm, Thursday to Saturday, with a 30 minute break.